Table of Contents
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Front Matter	i-xxviii
Executive Summary	1-20	(skim)
The IT Sector: Context and Character	21-43	(skim)
Understanding the IT Workforce	44-91	(skim)
Characterizing the Workforce Problem	92-132	(skim)
Older IT Workers and Possible Age-Related Discrimination	133-151	(skim)
Foreign Workers in the IT Workforce	152-187	(skim)
Making More Effective Use of the Existing IT Workforce	188-219	(skim)
Longer-Term Strategies for Increasing the Supply of Qualified Labor: Training and Education	220-272	(skim)
Sunthesis, Principles, and Recommendations	273-314	(skim)
Appendix A: Biotechnology	315-330	(skim)
Appendix B: Estimating the Size of the IT Workforce	331-343	(skim)
Appendix C: Study Committee Biographies	344-350	(skim)
Appendix D: Briefers to the Committee	351-356	(skim)
Index	357-370	(skim)

Description

A look at any newspaper's employment section suggests that competition for qualified workers in information technology (IT) is intense. Yet even experts disagree on not only the actual supply versus demand for IT workers but also on whether the nation should take any action on this economically important issue.

Building a Workforce for the Information Age offers an in-depth look at IT. workers-where they work and what they do-and the policy issues they inspire. It also illuminates numerous areas that have been questioned in political debates:

• Where do people in IT jobs come from, and what kind of education and training matter most for them?
• Are employers' and workers' experiences similar or different in various parts of the country?
• How do citizens of other countries factor into the U.S. IT workforce?
• What do we know about IT career paths, and what does that imply for IT workers as they age? And can we measure what matters?

The committee identifies characteristics that differentiate IT work from other categories of high-tech work, including an informative contrast with biotechnology. The book also looks at the capacity of the U.S. educational system and of employer training programs to produce qualified workers.

Reviews

"This timely, in-depth look at IT workers--where they work, what they do, and the policy issues they inspire--illustrates numerous areas that have been raised in political debates."
-- Business Horizons, 2003

Authoring Organizations

• Computer Science and Telecommunications Board (CSTB)
• More Titles from CSTB

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