TRB's Transit Cooperative Research Program (TCRP) Synthesis 71: Paratransit Manager's Skills, Qualifications, and Needs examines current requirements for being a paratransit manager and actual experiences of current paratransit managers in their positions. The synthesis is designed to help enhance the paratransit management profession and paratransit service delivery.
National Research Council. TCRP Synthesis 71: Paratransit Manager's Skills, Qualifications, and Needs. Washington, DC: The National Academies Press, 2007.
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