NCHRP Synthesis 389:

Performance-Based Contracting for Maintenance

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Size: 117 pages, 8.5 x 11

Publication Year:2009

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Authors:
William A Hyman; Transportation Research Board
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TRB's National Cooperative Highway Research Program (NCHRP) Synthesis 389: Performance-Based Contracting for Maintenance explores experience with performance-based maintenance contracting in places where it has been adopted, including such issues as whether it has the potential to reduce costs and improve ...
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Table of Contents
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NCHRP Synthesis 389 - Performance-Based Contracting for Maintenance	1-1	(skim)
Transportation Research Board 2009 Executive Committee	2-2	(skim)
Performance-Based Contracting for Maintenance	3-3	(skim)
About the National Cooperative Highway Research Program	4-4	(skim)
About the National Academies	5-5	(skim)
NHCRP Committee for Project 20-5	6-6	(skim)
Preface	7-8	(skim)
Contents	9-10	(skim)
Summary	11-13	(skim)
Report Approach	14-14	(skim)
Key Issues	15-15	(skim)
Organization of Report	16-16	(skim)
Brief Overview of International Experience	17-18	(skim)
Impediments to Performance-Based Maintenance Contracting	19-19	(skim)
BenefitCost Framework	20-22	(skim)
Basic Steps of Performance-Based Maintenance Contracting	23-23	(skim)
Types of Performance-Based Contracts	24-24	(skim)
Linkage Between Objectives, Measures, Measurement, and Performance	25-25	(skim)
Basic Categories of Measures	26-26	(skim)
Example Measures, Measurement Procedures, and Standards Used in Performance-Based Contracting	27-27	(skim)
Incentives and Disincentives	28-28	(skim)
Contractor Selection Criteria	29-29	(skim)
Internal Agency Support and Unions	30-30	(skim)
Partnering and Framework for Performance-Based Maintenance Contracting	31-31	(skim)
Contract Term and Renewals	32-32	(skim)
Lessons Learned	33-33	(skim)
Evolution Toward Contracting Based on Customer-Driven Outcomes	34-35	(skim)
Historical Context of Performance-Based Maintenance Contracting	36-36	(skim)
International Experience	37-42	(skim)
Domestic Experience	43-47	(skim)
Summary of Selected Performance-Based Maintenance Contracts	48-50	(skim)
Performance-Based Contracting in the Federal Government	51-51	(skim)
Basic Steps of Performance-Based Maintenance Contracting from the Federal Literature	52-59	(skim)
Involvement in Performance-Based Maintenance Contracting	60-61	(skim)
Market Research, Partnering, and Procurement	62-63	(skim)
Maintenance Quality Assurance and Benchmarking	64-64	(skim)
Examples of Performance-Based Maintenance Contracts	65-67	(skim)
Other Survey Questions	68-69	(skim)
Lessons Learned	70-70	(skim)
Private Sector Survey	71-73	(skim)
Chapter Five - Conclusions and Future Research Needs	74-75	(skim)
References	76-79	(skim)
Bibliography	80-82	(skim)
Abbreviations	83-83	(skim)
Glossary	84-87	(skim)
Appendix A - Questionnaires	88-106	(skim)
Appendix B - Sample Procurement and Contract Documents	107-109	(skim)
Appendix C - Evidence on Changes in Levels of Service and Cost Savings	110-117	(skim)

Description

TRB's National Cooperative Highway Research Program (NCHRP) Synthesis 389: Performance-Based Contracting for Maintenance explores experience with performance-based maintenance contracting in places where it has been adopted, including such issues as whether it has the potential to reduce costs and improve maintenance levels of service.

NCHRP Synthesis 389:

Performance-Based Contracting for Maintenance

Important Notice:

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