NCHRP Report 685: Strategies to Attract and Retain a Capable Transportation Workforce
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  • 148 pages
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NCHRP Report 685:
Strategies to Attract and Retain a Capable Transportation Workforce
(2011)
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Overview

Authors

Description

TRB's National Cooperative Highway Research Program (NCHRP) Report 685: Strategies to Attract and Retain a Capable Transportation Workforce includes straight-forward, implementable practices that transportation Human Resources (HR) managers and hiring professionals can use to help improve the recruitment and retention of qualified employees in their organizations.

The report provides information on workforce challenges, industry strategies, and detailed descriptions of noteworthy practices within each of 15 recruitment and retention categories.

Volume II: Supplemental Material is available online as an ISO image, which can be used to produce a CD-ROM. Volume II includes an introductory document summarizing the content of the supplemental materials and provides full case studies and summaries of other example practices related to the recruitment and retention practices.

Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below.

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CD-ROM Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB') be liable for any loss or damage caused by the installation or operations of this product. TRB makes no representation or warrant of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

Topics

  • Transportation — Administration and Management
  • Transportation — Education and Training
Contents

Table of Contents

skim chapter
Front Matter i-x
1.1 Transportation Workforce Context 1-3
1.2 Overview of Project Methodology 4-4
1.3 Overview of Remaining Guidebook Chapters 5-5
2.1 Recruitment and Retention Topic Areas Used to Organize the Guidebook 6-6
2.2 Overview of Transportation Workforce Pipeline 7-7
2.3 Transportation Workforce Challenges 8-13
2.4 Recruitment and Retention Industry Strategies 14-14
2.5 Transportation Workforce Practices 15-17
2.6 Volume II: Supplemental Materials 18-19
2.7 Summary 20-20
Chapter 3 - Developing Future Applicant Skills 21-21
3.2 Industry Strategies 22-22
3.3 Workforce Practices 23-27
Chapter 4 - Increasing the Number of Applicants 28-28
4.1 Workforce Challenges 29-29
4.2 Industry Strategies 30-34
4.3 Workforce Practices 35-38
Chapter 5 - Screening Applicants 39-39
5.1 Workforce Challenges 40-40
5.2 Industry Strategies 41-42
5.3 Workforce Practices 43-45
Chapter 6 - Promoting Existing Staff 46-46
6.2 Industry Strategies 47-48
6.3 Workforce Practices 49-51
Chapter 7 - Branding the Organiz ation/Industry 52-52
7.1 Workforce Challenges 53-53
7.2 Industry Strategies 54-55
7.3 Workforce Practices 56-59
Chapter 8 - Reducing Voluntary Turnover 60-60
8.2 Industry Strategies 61-62
8.3 Workforce Practices 63-66
Chapter 9 - Anticipating and Managing Performance Issues 67-67
9.2 Industry Strategies 68-69
9.3 Workforce Practices 70-73
Chapter 10 - Developing Internal Staff Skills 74-74
10.1 Workforce Challenges 75-75
10.2 Industry Strategies 76-77
10.3 Workforce Practices 78-80
Chapter 11 - Improving Culture/Climate 81-81
11.2 Industry Strategies 82-83
11.3 Workforce Practices 84-88
Chapter 12 - Leadership Development 89-89
12.2 Industry Strategies 90-90
12.3 Workforce Practices 91-94
Chapter 13 - Job Classification and Design 95-95
13.2 Industry Strategies 96-96
13.3 Workforce Practices 97-101
Chapter 14 - Succession Planning 102-102
14.2 Industry Strategies 103-103
14.3 Workforce Practices 104-108
Chapter 15 - Developing Knowledge Management Systems 109-109
15.2 Industry Strategies 110-110
15.3 Workforce Practices 111-113
Chapter 16 - Restructuring Benefits and Compensation 114-114
16.2 Industry Strategies 115-115
16.3 Workforce Practices 116-120
Chapter 17 - Work-Life Balance 121-121
17.2 Industry Strategies 122-123
17.3 Workforce Practices 124-126
Bibliography 127-137
Abbreviations used without definitions in TRB publications 138-138

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