SHRP 2 Report S2-L06-RR-2:

Guide to Improving Capability for Systems Operations and Management

Status: Not for Sale

Size: 60 pages, 8.5 x 11

Publication Year:2011

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Authors:
Phil Tarnoff; Steve Lockwood; John O'Laughlin; Tojo Thatchenkery; Transportation Research Board
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Description:
TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2 Guide to Improving Capability for Systems Operations and Management examines the way transportation agencies should be organized to successfully execute operations programs that improve travel time reliability.

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Table of Contents
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Front Matter	i-xiv
1 THE INSTITUTIONAL CAPABILITY MATURITY MODEL	1-1	(skim)
ELEMENTS OF INSTITUTIONAL CAPABILITY MATURITY	2-2	(skim)
RELATIONSHIP BETWEEN TECHNICAL AND BUSINESS PROCESSES AND INSTITUTIONAL ARCHITECTURE	3-3	(skim)
LEVELS OF INSTITUTIONAL CAPABILITY MATURITY	4-4	(skim)
MANAGING IMPROVEMENTS IN INSTITUTIONAL MATURITY	5-9	(skim)
CHANGE MANAGEMENT TACTICS	10-10	(skim)
REFERENCE	11-12	(skim)
BASIC GUIDANCE STEPS	13-14	(skim)
CULTURE/LEADERSHIP TEMPLATE	15-25	(skim)
ORGANIZATION AND STAFFING TEMPLATE	26-31	(skim)
RESOURCE ALLOCATION TEMPLATE	32-37	(skim)
PARTNERSHIPS TEMPLATE	38-44	(skim)
RELATED RESEARCH	45-46	(skim)

Description

TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2 Guide to Improving Capability for Systems Operations and Management examines the way transportation agencies should be organized to successfully execute operations programs that improve travel time reliability.

After the guide was submitted for publication, the American Association of State Highway and Transportation Officials (AASHTO) converted the SHRP 2 Reliability Project L06 research into a web-based tool that is designed to be user-friendly, easy to access, and updatable. The web tool, Systems Operations and Management Guidance, is available on the AASHTO website at http://www.aashtosomguidance.org.

The same project that produced SHRP 2 Report: S2-L06-RR-2 also produced SHRP 2 Report S2-L06-RR-1: Institutional Architectures to Improve Systems Operations and Management

SHRP 2 Report S2-L06-RR-2:

Guide to Improving Capability for Systems Operations and Management

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