NCFRP Report 10: Performance Measures for Freight Transportation
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NCFRP Report 10:
Performance Measures for Freight Transportation
(2011)
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Overview

Authors

Description

TRB's National Cooperative Freight Research Program (NCFRP) Report 10: Performance Measures for Freight Transportation explores a set of measures to gauge the performance of the freight transportation system.

The measures are presented in the form of a freight system report card, which reports information in three formats, each increasingly detailed, to serve the needs of a wide variety of users from decision makers at all levels to anyone interested in assessing the performance of the nation's freight transportation system.

Topics

  • Transportation — Marine Transportation
  • Transportation — Motor Carriers
  • Transportation — Pipelines
  • Transportation — Railroads
  • Transportation — Administration and Management
  • Transportation — Freight Transportation

Publication Info

169 pages | 8.5 x 11
Contents

Table of Contents

skim chapter
Front Matter i-ix
Summary 1-18
Background on Research Need 19-21
Research Approach 22-22
Anticipated Use of Research Findings 23-23
Endnotes 24-24
From Lagging to Leading Indicators 25-25
From Measuring Process to Measuring Strategic Outcomes 26-26
From Skewing Performance to Balancing Competing Objectives 27-27
Learning to Support Measurement Systems 28-28
Endnotes 29-29
Migration of Performance Measures from the Private to Public Sectors 30-30
The Maturation of Public-Sector Performance Measurement 31-31
States Use Only a Handful of Freight Measures 32-33
Endnotes 34-34
Rail Data 35-35
Emerging but Incomplete National Measures 36-36
Lack of Well-Defined Goals 37-37
Endnotes 38-39
Private-Sector Perspectives 40-40
Responses to Individual Measures 41-43
State Perspectives 44-44
Federal Agency Perspectives 45-45
Railroad Industry Perspectives 46-46
Maritime Industry Perspectives 47-47
Additional Practitioners 48-48
Endnotes 49-49
Freight Data Issues 50-52
Case Studies 53-56
Data Considerations for the Freight Report Card 57-59
Endnotes 60-60
Overcoming Impediments 61-61
Creating a Coalition 62-63
Appendix A - Summaries of Freight Performance Information for National Report Card Performance Summaries 64-94
Appendix B - Statewide and Metropolitan Freight Performance Metrics Examples 95-110
Appendix C - State-Level Freight Performance Measures: State of Practice 111-114
Appendix D - National-Level Performance Measures: State of Practice 115-117
Appendix E - Modal Freight Performance Measures: State of Practice 118-128
Appendix F - Environmental Freight Performance Measures: State of Practice 129-133
Appendix G - Stakeholder Perspectives 134-159
Abbreviations and acronyms 160-160

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