TRB's National Cooperative Highway Research Program (NCHRP) RRD 361: State DOT Public Transportation Performance Measures: State of the Practice and Future Needs includes information on performance measures and performance management approaches that may be used by state departments of transportation (DOTs) in relation to public transportation programs.
Table of Contents
|Chapter 1 - Introduction||3-4|
|Chapter 2 - Background and Context||5-5|
|Chapter 3 - Current State of the Practice||6-13|
|Chapter 4 - Best Practices||14-21|
|Chapter 5 - Case Studies||22-27|