TRB's Airport Cooperative Research Program (ACRP) Report 59: Information Technology Systems at Airports--A Primer is designed to help facilitate mutual understanding between airport executives and information technology (IT) professionals to enable them to work together effectively on IT projects. One of the goals of the report is to help airports achieve better performance and reliability of IT systems and fewer cost overruns and delays during system implementation.
ACRP Report 59 offers techniques to identify critical IT issues and communicate effectively on those issues. The report also addresses sound IT principles for implementing new IT systems, describes the benefits and value of various IT systems, and highlights the fundamental architecture concepts of IT systems as they relate to airports.
Table of Contents
|1.2 The Communication Triangle||1-2|
|1.5 Evaluating IT Systems||3-3|
|1.8 IT Vocabulary||4-5|
|2.2 CEOCIO Communication||6-14|
|2.3 CIOStakeholder Communication||15-23|
|2.4 CEOStakeholder Communication||24-28|
|3.2 Strategic Planning||30-31|
|3.3 System Planning Phase||32-36|
|3.4 Implementation Phase||37-40|
|3.5 Operations and Maintenance Phase||41-43|
|4.1 Sample IT Principles||44-48|
|5.2 Documenting System Benefits||49-49|
|5.4 CostBenefit Analysis||50-52|
|5.5 Scoring Systems||53-54|
|6.1 A Layered Architecture||55-58|
|Appendix A - Example Document Outlines||59-69|
|Appendix B - Airport Systems||70-87|
|Appendix C - Airport and IT Acronyms and Abbreviations||88-96|
|Abbreviations used without definitions in TRB publications||98-98|
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