@BOOK{NAP13326, author = "Transportation Research Board and National Academies of Sciences, Engineering, and Medicine", title = "Resource Manual for Airport In-Terminal Concessions", doi = "10.17226/13326", abstract = "TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices.", url = "https://nap.nationalacademies.org/catalog/13326/resource-manual-for-airport-in-terminal-concessions", year = 2011, publisher = "The National Academies Press", address = "Washington, DC" }