@BOOK{NAP13894, author = "Transportation Research Board and National Academies of Sciences, Engineering, and Medicine", editor = "Matthew Burt and Chris Cluett and Carol Schweiger and Matthew Coogan and Richard Easley and Sharon Easley", title = "Improving Public Transportation Technology Implementations and Anticipating Emerging Technologies", doi = "10.17226/13894", abstract = "TRB\u2019s Transit Cooperative Research Program (TCRP) Report 84, e-Transit: Electronic Business Strategies for Public Transportation Volume 8, Improving Public Transportation Technology Implementations and Anticipating Emerging Technologies explores the value of current technologies used in public transportation, examines methods for improving the success of technology implementation, and reviews five promising emerging technologies with application for transit agencies.The declining costs of communications, data storage, and data retrieval are accelerating the opportunities spawned by the Internet and other information and communications technologies. Choosing and sequencing investments in technologies, processes, and people to reduce costs and increase productivity present challenges to the transit manager, who must weigh the costs, benefits, and risks of changing the ways services are delivered. To assist in meeting such challenges, the TCRP Report 84: e-Transit: Electronic Business Strategies for Public Transportation series documents principles, techniques, and strategies that are used in electronic business for public transportation.Appendices for TCRP Report 84, Volume 8 include the following:* Appendix A: Summary of the Transit Agency Leader Focus Group* Appendix B: Summary of the ITS America 2005 Transit GM Summit", url = "https://nap.nationalacademies.org/catalog/13894/improving-public-transportation-technology-implementations-and-anticipating-emerging-technologies", year = 2007, publisher = "The National Academies Press", address = "Washington, DC" }