@BOOK{NAP14333, author = "Transportation Research Board and National Academies of Sciences, Engineering, and Medicine", title = "Guidebook for Conducting Airport User Surveys", doi = "10.17226/14333", abstract = "TRB\u2019s Airport Cooperative Research Program (ACRP) Report 26: Guidebook for Conducting Airport User Surveys explores the basic concepts of survey sampling and the steps involved in planning and implementing a survey. The guidebook also examines the different types of airport user surveys, and includes guidance on how to design a survey and analyze its results.", url = "https://nap.nationalacademies.org/catalog/14333/guidebook-for-conducting-airport-user-surveys", year = 2009, publisher = "The National Academies Press", address = "Washington, DC" }