@BOOK{NAP9807, title = "Committing to the Cost of Ownership: Maintenance and Repair of Public Buildings", doi = "10.17226/9807", url = "https://nap.nationalacademies.org/catalog/9807/committing-to-the-cost-of-ownership-maintenance-and-repair-of", year = 1990, publisher = "The National Academies Press", address = "Washington, DC" }