TY - BOOK AU - Transportation Research Board AU - National Academies of Sciences, Engineering, and Medicine TI - Performance Measurement and Outcomes DO - 10.17226/14366 PY - 2010 UR - https://nap.nationalacademies.org/catalog/14366/performance-measurement-and-outcomes PB - The National Academies Press CY - Washington, DC LA - English KW - Transportation and Infrastructure AB - TRB’s Transit Cooperative Research Program (TCRP) Research Results Digest 95: Performance Measurement and Outcomes explores how performance measurements are used to achieve organizational goals and enhance quality of service at public transport planning, funding, and operating agencies in Hong Kong, Special Administrative Region of the People’s Republic of China; in the city-state of Singapore; in Kuala Lumpur, Malaysia; and in Taipei, Taiwan. ER -