Research Recommendations: To Facilitate Distributed Work
CONTENTS
- EXECUTIVE SUMMARY
- 1. TECHNOLOGY AND THE CHANGING WORKPLACE
- New Opportunities for Flexible Work, This Report
- Approach and Emphasis
- Scope and Definitions-Telecommuting Versus
- Distributed Work
- Technology and Society
- The Rise of Distributed Work-Representative Concerns
- Other Impacts and Public Policy Considerations
- Summary Comments
- 2. DISTRIBUTED WORK: CURRENT REALITY AND PROMISE
- Aspects of Distributed Work Enabled by Computing and Communications Technology
- Information Processing
- Audio and Video Communications
- Computer-mediated Communications
- Information Sharing and Use of Remote Facilities
- The Reality of Today's Distributed Work
- The Mobile Worker-A Composite
- Distributed Education
- Collaborative Work-The Need for New Products
- Linked to Underlying Databases or Objects
- The Potential for Increased Distributed Work
- 3. DISTRIBUTED WORK AND GROUP PROCESSES
- Distributed Work in the Context of Business Organizations
- Strategies for Accommodating Distributed Work
- Basic Group Processes to Be Supported for Effective
- Distributed Work
- Selecting Goals
- Recruiting Group Members
- Managing Distributed Groups
- Obtaining Information
- 4. FACILITATING DISTRIBUTED WORK
- Identifying Barriers to Expansion of Distributed Work
- Complexity-of-Use Barriers
- Cost-of-Technology Barriers
- Designing Communications Infrastructure to Support a Range of Capabilities for Distributed Work
- Supporting Typical Work Routines
- Envisioning the Applications Enabled by Unlimited Bandwidth
- Enabling Integration of Low- and High-Bandwidth Applications
- Meeting Requirements for Multimedia Communication
- User Requirements
- Technology Requirements
- 5. RESEARCH RECOMMENDATIONS
- Infrastructure Research
- Mobile Work
- Multipoint, Multimedia Distributed Work
- Applications Research
- Domain-Specific Research
- Generic Research
- Conclusion
- BIBLIOGRAPHY
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