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The following HTML text is provided to enhance online readability. Many aspects of typography translate only awkwardly to HTML. Please use the page image as the authoritative form to ensure accuracy. Evidence-Based Practice Centers, 14, 145, 150–151 Integrated Delivery System Research Network, 105 National Guideline Clearinghouse, 151, 157 recommendations to, 10, 12, 19–20, 90–91, 182, 184, 208 Translating Research into Practice, 155 Agenda for crossing the chasm, 5–20 building organizational supports for change, 11–12 establishing a new environment for care, 13–20 establishing aims for the 21st-century health care system, 5–7 formulating new rules to redesign and improve care, 7–9 taking the first steps, 9–11 Agenda for the future, 33–35 Aging of the population, 26 Aims for the 21st-century health care system, 5–6, 39–54 conflicts among, 53–54 establishing, 5–7 patient-centeredness, 6, 48–51 Alzheimer’s disease and other dementias, 91, 103 American Academy of Physicians, 158 American Association of Colleges of Nursing, 214 American Association of Colleges of Osteopathic Medicine, 214 American Association of Health Plans, 151, 157 American Board of Medical Specialties, 214 American College of Physicians, 150, 158 American College of Physicians’ Journal Club, 150 American Customer Satisfaction Index, 46 American Diabetes Association, 158 American Medical Association, 151, 157, 159, 214 Code of Ethics, 45 American National Standards Institute, Healthcare Informatics Standards Board, 172 American Nurses Association, 214 American Nurses Credentialing Center, 214 American Osteopathic Association, 214 American Society for Testing and Material, 172 American Standards Committee, 172 American Thoracic Society, 192 Annual contracting arrangements, blocking quality improvement in current payment methods , 197 Antibiotic use, inappropriate acute care involving, 292–295 Anticipation of needs, 8, 62, 80–81 current approach—react to needs, 81 new rule—anticipate needs, 81 Anxiety. See also Depression and anxiety disorders relieving, 50 Applications of priority conditions, 96–103 organize and coordinate care around patient needs, 98–100 provide a common base for the development of information technology, 101 reduce suboptimization in payment, 101–102 simplify quality measurement, evaluation of performance, and feedback, 102–103 synthesize the evidence base and delineate practice guidelines, 97–98 Assets, providing for positive change, 13 Association of American Medical Colleges, 214 chronic care of, 264–265 inappropriate acute care of, 296 Automated clinical information, 170–176 financial requirements, 174–175 human factors issues, 175–176 privacy concerns and need for standards, 171–174 B Balanced Budget Act, 174 Baldrige Award. See Malcolm Baldrige National Quality Award Barriers to quality improvement in current payment methods, 191–199 adverse risk selection, 195–197 annual contracting arrangements, 197 perverse payment mechanisms, 191–195
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