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The following HTML text is provided to enhance online readability. Many aspects of typography translate only awkwardly to HTML. Please use the page image as the authoritative form to ensure accuracy. 19. Geertz , Clifford . The Interpretation of Cultures . New York , Basic Books , 1973 . 20. Denzin , Norman K. Interpretive Interactionism . Newbury Park , Sage Publications , 1989 . 21. Patton , Michael. Q. Qualitative Evaluation and Research Methods . Newbury Park : Sage Publications , 1994 . 22. Miles , Mathew B. and A. Michael . Huberman . An Expanded Sourcebook: Qualitative Data Analysis . Thousand Oaks , London , Sage Publications , 1994 . 23. Ragin , Charles C. The Comparative Method: Moving Beyond Qualitative and Quantitative Strategies . Berkeley , University of California Press , 1987 . 24. Miles , Mathew B. and A. Michael. Huberman . An Expanded Sourcebook: Qualitative Data Analysis . Thousand Oaks , London , Sage Publications , 1994 . 25. Miles , Mathew B. and A. Michael. Huberman . An Expanded Sourcebook: Qualitative Data Analysis . Thousand Oaks , London , Sage Publications , 1994 . 26. Miles , Mathew. B. and A. Michael. Huberman . An Expanded Sourcebook: Qualitative Data Analysis . Thousand Oaks , London , Sage Publications , 1994 . 27. Rogers , Everett M. Diffusion of Innovations . New York , Free Press , 1995 . 28. Institute of Medicine . To Err is Human . Building a Safer Health System . LT Kohn , JM Corrigan , MS Donaldson , eds . Washington, DC : National Academy Press , 2000 . 29. Blumenthal , David and Kilo , Charles M. A Report Card on Continuous Quality Improvement . Milbank Q 76 : 625–648 , 1998 . 30. Shortell , Stephen M. , Bennett , Charles L. , and Byck , Gayle . Assessing the Impact of Continuous Quality Improvement on Clinical Practice: What It Will Take to Accelerate Progress . Milbank Q 76 : 593–624 , 1998 . 31. Patton , Michael. Q. Qualitative Evaluation and Research Methods . Newbury Park : Sage Publications , 1994 . 32. Eysenbach , Gunther. Consumer Health Informatics . BMJ 320 : 1713–1716 , 2000 .
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