DONALD M. BERWICK (Chair), President and CEO, Institute for Healthcare Improvement, Boston

CHRISTINE K. CASSEL, Professor and Chairman, Department of Geriatrics and Adult Development, Mount Sinai Medical Center, New York City

RODNEY DUECK, HealthSystem Minnesota, Mound, MN

JEROME H. GROSSMAN, Chairman and CEO, Lion Gate Management, Boston

JOHN E. KELSCH, Consultant in Total Quality, Cary, NC

RISA LAVIZZO-MOUREY, Director, Institute on Aging, Chief, Division of Geriatric Medicine, and Sylvan Eisman Professor of Medicine and Health Care Systems, University of Pennsylvania, Philadelphia

ARTHUR LEVIN, Director, Center for Medical Consumers, New York City

EUGENE C. NELSON, Professor of Community and Family Medicine, Dartmouth Medical School and Director of Quality Education, Measurement and Research, Dartmouth-Hitchcock Medical Center, Lebanon, NH

THOMAS NOLAN, Associates in Process Improvement, Silver Spring, MD

GAIL J. POVAR, Cameron Medical Group (Private Practice), Silver Spring, MD

JAMES L. REINERTSEN, Chief Executive Officer, CareGroup, Boston

JOSEPH E. SCHERGER, Associate Dean for Clinical Affairs, University of California at Irvine College of Medicine

STEPHEN M. SHORTELL, Blue Cross of California Distinguished Professor of Health Policy and Management and Professor of Organization Behavior, School of Public Health, University of California at Berkeley

MARY WAKEFIELD, Director, Center for Health Policy and Ethics, George Mason University

KEVIN WEISS, Director, Center for Health Services Research, Rush Primary Care Institute, Chicago