Who (or what organizational unit) makes information technology decisions for your micro-system?
Who (or what organizational unit) makes human resource policy decisions for your micro-system (hiring, assigning support staff, etc.)?
Who would you consider to be the leader of this micro-system?
Please fax both sides to Molla Donaldson, IOM: Fax: 202-334-3862, Phone: 202-224-2184
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Appendix D: Pre-Interview ."
Exploring Innovation and Quality Improvement in Health Care Micro-Systems: A Cross-Case Analysis . Washington, DC: The National Academies Press,
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