THE NATIONAL ACADEMIES
Advisers to the Nation on Science, Engineering, and Medicine
National Academy of Sciences
National Academy of Engineering
Institute of Medicine
National Research Council
November 27, 2000
The 1997 Transportation Efficiency Act for the 21st Century calls on the Transportation Research Board to study experiences with contracting out transit services. Findings from this study will assist you and other public transportation providers in deciding if and when to contract transit services, and in identifying best practices for doing so.
We need your help by completing the enclosed two-part questionnaire. The first part asks for information about your operations contracts. The second part (in blue) asks you, the chief executive, to judge your agency’s experience with contracting. Please forward the first part of the survey to the person on your staff best able to provide detailed information about specific contracts. We ask that you complete the second survey yourself. Whether or not you currently contract for transit services, it is important that both parts are completed and returned.
Because the study results are due in the spring, we would very much appreciate your prompt reply— please no later than December 31, 2000. All your responses will be kept confidential. The study report will be distributed widely during the summer.
If you have questions about the study, need clarification concerning any aspect of the questionnaire, or would like an electronic version, please contact
With your help, this survey will provide valuable information for transit operators and policy makers in the years ahead.