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The following HTML text is provided to enhance online readability. Many aspects of typography translate only awkwardly to HTML. Please use the page image as the authoritative form to ensure accuracy. House, J.S., and S.Wolf 1978 Effects of urban residence on interpersonal trust and helping behavior. Journal of Personality and Social Psychology 36(9), 1029–1043. Keeter, S., C.Miller, A.Kohut, R.Groves, and S.Presser 2000 Consequences of reducing nonresponse in a national telephone survey. Public Opinion Quarterly, 64, 125–148. Little, R., and D.B.Rubin 1987 Statistical Analysis with Missing Data. New York: Wiley and Sons. Oksenberg, L., L.Coleman, and C.F.Cannell 1986 Interviewers’ voices and refusal rates in telephone surveys. Public Opinion Quarterly 50(1):97–111. Petty, R.E., and J.T.Caccioppo 1986 Communication and Persuasion: Central and Peripheral Routes to Attitude Change. New York: Springer-Verlag. Purdon, S., P.Campanelli, and P.Sturgis 1999 Interviewers’ calling strategies on face-to-face interview surveys. Journal of Official Statistics 15(2):199–216. Rubin, D.B. 1987 Multiple Imputation for Nonresponse in Surveys. New York: Wiley and Sons. Singer, E., and L.Kohnke-Aguirre 1979 Interviewer expectation effects: A replication and extension. Public Opinion Quarterly 43(2):245–260. Singer, E., N.Gebler, T.Raghunathan, J.Van Hoewyk, and K.McGonagle 1996 The Effects of Incentives on Response Rates in Personal, Telephone, and Mixed-Mode Surveys: Results from a Meta Analysis. Unpublished paper presented at the Annual Conference of the American Association of Public Opinion Research, Salt Lake City. Tuckel, P., and B.M.Feinberg 1991 The answering machine poses many questions for telephone survey researchers. Public Opinion Quarterly 55(2):200–217. Tuckel, P., and H.O’Neil 1995 A profile of answering machine owners and screeners. Pp. 1157–1162. In Proceedings of the Section on Survey Research Methods. Alexandria, VA: American Statistical Association.
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