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Suggested Readings Association of American Medical Colleges. 1999. Breaking the Scientific Bottleneck; Clinical Re search: A National Call to Action.Washington, D.C.: AAMC Press. Committee on Quality of Health Care in America, Institute of Medicine. 2000. To Err Is Human: Building a Safer Health System.Washington, D.C.: National Academy Press. Committee on Quality of Health Care in America, Institute of Medicine. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century.Washington, D.C.: National Academy Press. Gabel J et al. ”Job-Based Health Insurance in 2001. Inflation Hits Double Digits, Managed Care Retreats,” Health Affairs 2001; 20(5): 180-186. Mortimer J.“Reducing Poor Quality Care and Related Costs.” March 2001. Presentation slides prepared by the President of the Midwest Business Group on Health. Scanlon DP et al. ”Are Managed Care Plans Organized for Quality?” Medical Care Research and Review 2000; 57(supplement 2), 9-32. Scanlon DP et al. ”Use of Performance Measures for Improving Quality in Managed Care Organizations,” Health Services Research 2001; 36(3): 619-641. Solbert L.I., Kottke T.E., Brekke, M.L.2001. Variation in clinical preventive services. Effective Clinical Practice4(3):121-126.
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