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OCR for page 7
Workshop Approach
Information technology is critical to all aspects of business and govern-
ment. Standardization has different effects on the business of the various
groups involved with information technology. Those who develop and sell
equipment, both hardware and software, have one set of vested interests
in standards. Those who are strictly service providers, including exchange
carriers, interexchange carriers, public value-added network suppliers, en-
hanced service providers, and information processing service bureaus, have
a somewhat different set of interests. The users have a still different view
of standards. Finally, there are the system integrators, who often work
between the users and the other groups.
In order to bring a balance of views on standards forward, the workshop
was formulated to bring the three groups, and many of their subgroups,
together. Invitations were extended to 100 executives representing a cross
section of the three groups. Each invitee was asked to respond in writing
to a set of questions before the workshop. The questions and summaries
of the responses are given in Chapter 5.
Sixty executives accepted the invitation and attended the workshop.
All three segments equipment developers, service providers and users,
including government agency representatives as users were represented.
Also in attendance were several academics who are involved in research in
the applications of information technology in the economy.
At the workshop, keynote presentations were made by senior managers,
one from a communication carrier organization, one from a hardware
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8
and software developer, and one from a large user. There were also
presentations on the standards situation in Europe and in Japan. Into
sessions were held in which the participants were separated into small
groups for the discussion of the issues. During each of these sessions, five
groups of participants interacted.
Representative terms from entire chapter:
information processing
