The Experiences of Other Communications Networks: Telephone, Wireless Voice and Data, and Broadcasting,

 

36

   

Telephone,

 

36

   

Cellular Telephones,

 

37

   

Broadcast Television and Radio,

 

38

3

 

THE USER EXPERIENCE

 

40

   

Impact on Business in the Immediate Area,

 

40

   

People on the Net,

 

41

   

The Internet as a Source of News,

 

42

   

The Internet as a Means of Communicating Between Individuals,

 

44

   

The Internet and Community,

 

47

   

Overall Use of the Internet,

 

48

4

 

PERSPECTIVES ON THE INTERNET EXPERIENCE OF SEPTEMBER 11

 

49

   

Other Outages: Operator Errors and Infrastructure Faults,

 

49

   

Operator Error,

 

50

   

Infrastructure Faults,

 

51

   

Attacks on, or with, the Internet,

 

53

   

Baseline: Effects of Damage on September 11,

 

53

   

If the Internet Were the Target, Would There Be Greater Impact?,

 

54

   

Possible Effects of a Deliberate Electronic Attack with the Aid of, or Against, the Internet,

 

57

5

 

MEASURING THE INTERNET

 

61

   

Network Measurement Methods and Tools,

 

62

   

Active Measurement Tools,

 

63

   

Passive Measurement Tools,

 

64

   

Measurement Challenges,

 

67

   

Proprietary Data,

 

67

   

Consistency in Data and Analysis,

 

67

   

Representativeness,

 

67

   

The Future: Targeted Assessment During a Crisis,

 

68

   

Global Network Monitoring,

 

68

   

Targeted Measurement During a Crisis,

 

69

 

 

APPENDIXES

 

 

   

APARTICIPANTS IN MARCH 5-6, 2002, WORKSHOP

 

73

   

BCOMMITTEE MEMBER AND STAFF BIOGRAPHIES

 

74



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