TABLE 2.2 Means of Maintaining and Enhancing Trust. Source: Derived from La Porte and Metlay (1996) and DOE (1993).

Interaction with External Parties

• Early, continuous involvement of stakeholders’ advisory groups with frequent contact; complete candor, rapid, and full response

• Timely accomplishment of agreements unless modified through an open process established in advance

• Consistent, respectful reaching out to state and community leaders and the general public to inform and consult about technical, operational, societal, and equity aspects of agency activities

• Active, periodic presence of leaders at the highest echelons, visible and accessible to citizens at important agency field sites

• Consistency in approach; willingness to acknowledge mistakes

• Unmistakable local agency and program residential presence that contributes to community affairs and pays through appropriate mechanisms its fair share of the tax and other common burdens

• Assuring negotiated benefits to the community, including resources to the affected host communities, that are needed to detect and respond to unexpected costs

Internal Organizational Conditions

• High professional and managerial competence and discipline in meeting technically realistic schedules with high transparency in the meeting of schedules and goals

• The fostering of a “safety culture”a by executives at the highest echelons of participating organizations

• Pursue technical options, the consequences of which are attentive to public concerns and clearly demonstrable to broad segments of the public

• Processes of self-assessment that permit the agency to “get ahead of problems” and openly acknowledge them before they are discovered by outsiders

• Tough internal processes of reviewing and discovering actual operating activities that include stakeholders

• Clear, institutionalized assignment of responsibility for regaining and sustaining public trust and confidence and for ensuring constancy activities

aFor a definition of safety culture see Section 2.2.

The absence of trust is a constraint on any approach, but is perhaps worse for Adaptive Staging because of its emphasis on stakeholder participation. On the other hand, relying on stakeholder participation is what makes Adaptive Staging useful for rebuilding trust.

2.7 Geologic repository programs meet the Adaptive Staging criteria

Geologic repository programs meet all the criteria for Adaptive Staging (Section 2.5).



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