COMPLETING THE “BIG DIG”

Managing the Final Stages of Boston’s Central Artery/Tunnel Project

Committee for Review of the Project Management Practices Employed on the Boston Central Artery/Tunnel (“Big Dig”) Project

Board on Infrastructure and the Constructed Environment

Division on Engineering and Physical Sciences

NATIONAL ACADEMY OF ENGINEERING

NATIONAL RESEARCH COUNCIL

TRANSPORTATION RESEARCH BOARD OF THE NATIONAL ACADEMIES

THE NATIONAL ACADEMIES PRESS
Washington, D.C. www.nap.edu



The National Academies | 500 Fifth St. N.W. | Washington, D.C. 20001
Copyright © National Academy of Sciences. All rights reserved.
Terms of Use and Privacy Statement



Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.

OCR for page R1
COMPLETING THE “BIG DIG” Managing the Final Stages of Boston’s Central Artery/Tunnel Project Committee for Review of the Project Management Practices Employed on the Boston Central Artery/Tunnel (“Big Dig”) Project Board on Infrastructure and the Constructed Environment Division on Engineering and Physical Sciences NATIONAL ACADEMY OF ENGINEERING NATIONAL RESEARCH COUNCIL TRANSPORTATION RESEARCH BOARD OF THE NATIONAL ACADEMIES THE NATIONAL ACADEMIES PRESS Washington, D.C. www.nap.edu

OCR for page R1
THE NATIONAL ACADEMIES PRESS 500 Fifth Street, N.W. Washington, DC 20001 NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine. The members of the committee responsible for the report were chosen for their special competences and with regard for appropriate balance. This study was supported by Contract No. 02-1218 between the National Academy of Sciences and the Massachusetts Turnpike Authority. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the organizations or agencies that provided support for the project. International Standard Book Number 0-309-08887-9 Copyright 2003 by the National Academy of Sciences. All rights reserved. Available from: Board on Infrastructure and the Constructed Environment National Research Council 500 5th Street, N.W. Washington, DC 20001 Printed in the United States of America

OCR for page R1
THE NATIONAL ACADEMIES Advisers to the Nation on Science, Engineering, and Medicine The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. Upon the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Bruce M. Alberts is president of the National Academy of Sciences. The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. Wm. A. Wulf is president of the National Academy of Engineering. The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, upon its own initiative, to identify issues of medical care, research, and education. Dr. Harvey V. Fineberg is president of the Institute of Medicine. The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy’s purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Academy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Bruce M. Alberts and Dr. Wm. A. Wulf are chair and vice chair, respectively, of the National Research Council www.national-academies.org

OCR for page R1
COMMITTEE FOR REVIEW OF THE PROJECT MANAGEMENT PRACTICES EMPLOYED ON THE BOSTON CENTRAL ARTERY/TUNNEL (“BIG DIG”) PROJECT JOHN T.CHRISTIAN, Chair, Consulting Engineer, Waban, Massachusetts JAMES G.BROWDER, JR., Wilbur Smith Associates, Richmond, Virginia JOHN C.DAVIS, General Motors Corporation (retired), Oxford, Michigan CHRIS T.HENDRICKSON, Carnegie Mellon University, Pittsburgh, Pennsylvania JAMES LEFTER, Virginia Tech, Crofton, Maryland RICHARD K.SANDAAS, Municipality of Metropolitan Seattle (METRO) (retired), Kirkland, Washington RICHARD P.WEAVER, California DOT (retired), Big Arm, Montana Staff RICHARD G.LITTLE, Director, Board on Infrastructure and the Constructed Environment MICHAEL COHN, Program Officer JASON DREISBACH, Research Associate DANA CAINES, Financial Associate PAT WILLIAMS, Senior Project Assistant

OCR for page R1
Acknowledgment of Reviewers This report has been reviewed in draft form by individuals chosen for their diverse perspectives and technical expertise, in accordance with procedures approved by the NRC’s Report Review Committee. The purpose of this independent review is to provide candid and critical comments that will assist the institution in making its published report as sound as possible and to ensure that the report meets institutional standards for objectivity, evidence, and responsiveness to the study charge. The review comments and draft manuscript remain confidential to protect the integrity of the deliberative process. We wish to thank the following individuals for their review of this report: Frances T.Banerjee, Banerjee and Associates William W.Badger, Arizona State University Jack E.Buffington (NAE), University of Arkansas Robert A.Frosch (NAE), Harvard University Delon Hampton (NAE), Delon Hampton and Associates David Luberoff, Harvard University Sue McNeil, University of Illinois Charles L.Miller, Baker Transportation Norman A.Nadel (NAE), Nadel Associates Kenneth N.Reinschmidt (NAE), Texas A&M University Although the reviewers listed above have provided many constructive comments and suggestions, they were not asked to endorse the conclusions or recommendations, nor did they see the final draft of the report before its release. The review of this report was overseen by Morris Tanenbaum (NAE), AT&T Corporation (retired), and Lloyd Duscha (NAE), U.S. Army Corps of Engineers (retired). Appointed by the National Research Council, they were responsible for making certain that an independent examination of this report was carried out in accordance with institutional procedures and that all review comments were carefully considered. Responsibility for the final content of this report rests entirely with the authoring committee and the institution.

OCR for page R1
This page in the original is blank.

OCR for page R1
Contents     EXECUTIVE SUMMARY   1     Findings and Recommendations,   3 1.   INTRODUCTION   7     Background,   7     Engineering Challenges,   7     Project Management,   9     External Oversight,   9     National Research Council Involvement,   10     Meetings and Briefings,   11 2.   COST AND SCHEDULE PROCEDURES   12     Introduction,   12     Background,   12     Cost and Schedule Control,   15     Current Status,   16     Findings and Recommendations,   17 3.   CONTRACT ADMINISTRATION   20     Introduction,   20     Contracting and Management Practices,   20     Claims and Changes,   21     Contingency,   22     Findings and Recommendations,   23 4.   REPORTING AND CONTROLS   27     Introduction,   27     Reporting,   27     Controls,   28     Observations,   28     Findings and Recommendations,   29 5.   OVERSIGHT OF MANAGEMENT CONSULTANT   31     Introduction,   31     Oversight,   31     Peer Review,   32     Findings and Recommendations,   32 6.   TRANSITION FROM CONSTRUCTION TO OPERATIONS   34     User Transition,   34     Management Transition,   35     Security,   37     Findings and Recommendations,   37

OCR for page R1
7.   CONCLUSIONS   39     APPPENDIX     A   Committee Biographies,   40 B   Statement of Task,   43 C   Presentations to the Committee,   44 D   Documents Submitted to the Committee,   47 E   Board on Infrastructure and the Constructed Environment,   49

OCR for page R1
List of Figures 1.1   Project Map,   8 2.1   Cost History and Scope Evolution,   13 2.2   Cost History and Scope Evolution, in million of dollars,   14 2.3   Project Schedule Escalation,   14 3.1   Modification Cause by Dollar (Thousands),   22 6.1   Transition Phase 1—Completing Construction,   36 6.2   Transition Phase 2—Transition to O&M and Resolving Claims,   36 6.3   Transition Phase 3—Operation of System,   37

OCR for page R1
Acronyms and Abbreviations ACEC/MA American Council of Engineering Companies of Massachusetts B/PB Bechtel/Parsons Brinckerhoff BCCF Budget, Cost, and Commitment Forecast BCI Building Cost Index BICE Board on Infrastructure and the Constructed Environment CA/T Central Artery/Tunnel CCI Construction Cost Index CEVP Cost Estimating Validation Process CIM Construction Industries of Massachusetts CIS Construction Information System CSU Cost and Schedule Update DOT Department of Transportation DRB Dispute Review Board EIS Environmental Impact Statement FHWA Federal Highway Administration GAO Government Accounting Office ICE Interstate Cost Estimate IPO Integrated Project Organization MDPW Massachusetts Department of Public Works MHD Massachusetts Highway Department MTA Massachusetts Turnpike Authority MTA CEO Massachusetts Turnpike Authority Chief Executive Officer NAE National Academy of Engineering NRC National Research Council OCIP Owner Controlled Insurance Program PMM Project Management Monthly RFI Request for Information TRB Transportation Research Board VECP Value Engineering Change Proposal