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Review of NOAA's National Geophysical Data Center (2003)

Chapter: Appendix E: NGDC Performance Measures and Milestones

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Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
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Appendix E NGDC Performance Measures and Milestones

PERFORMANCE MEASURES AND MILESTONES FROM THE FY 2002 NESDIS ANNUAL OPERATING PLAN

Performance Measure

Milestone

Environmental data archived

90% of scientifically significant data archived under NARA-recommended standards

Environmental data made readily accessible

55% of scientifically significant archived data made readily accessible

Archived environmental data sets that are systematically quality controlled using scientifically-based standards

20% of quantity archived data sets having quality control processes in place

Environmental assessments produced that respond to priority national policy or environmental monitoring needs

One assessment per year per data center

Customer services satisfaction level

A customer satisfaction index of at least 75% across all of our services as measured by our customer service survey

Increase number of signed/approved individual development plans for NESDIS by 20% per year

Establish IDPs for all interested current employees and for all new employees

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×

Performance Measure

Milestone

100% of NESDIS supervisors receive required training

Ensure new supervisors have taken, or are scheduled for, training

Yearly, all hands have face to face communications with NESDIS assistant administrator and deputy assistant administrator

Conduct annual “all hands” meeting with senior management at all NESDIS locations

Ensure a safe workplace

Implement the “safety first” program at NGDC

Produce a new state of the environment product

State of the space-weather normals available on the Web

Increase collaborative and participatory activities which support coastal issues

Complete coastal relief model for the U.S. west coast

Establish and provide mechanism for multi-agency collaborative projects in hazards support involving key stakeholders

Complete conterminous U.S. coastal relief model, integrating USGS topography with NOS hydrography for a base layer to hazard modeling such as flooding, storm surge, and tsunami

NOTE: IDP = individual development plan; NARA = National Archives and Records Administration; NESDIS = National Environmental Satellite, Data, and Information Service; NGDC = National Geophysical Data Center; USGS = U.S. Geological Survey.

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×

PERFORMANCE MEASURES AND MILESTONES FROM THE NGDC FY 2002 ANNUAL MANAGEMENT CONTRACT

Performance Measure

Milestone

Increase user access to NOAA/non-NOAA data sources for coastal data

Assume role of primary long-term archive of full-resolution digital NOS hydrographic sounding data

Refine design of long term archive of NOS shallow water multibeam bathymetry, digital side scan sonar and associated acoustic backscatter data

Increase collaborative and participatory activities which support coastal issues

Collaborate with NMFS to provide NESDIS assistance on needed environmental information technologies, methods and data

Complete coastal relief model for the U.S. west coast

NESDIS will annually review and update 20% of existing metadata records per year

Report to NESDIS the number of metadata records updated

NESDIS will migrate 10% of its digital data to current accepted archive media every year in accordance with best business practices

Data centers will develop a tape migration plan and will report percentage of media migrated

The availability of on-line NESDIS data sets and products will increase by 10% each year

NESDIS will report annually its achievements and shortfalls in providing online access to high priority environmental data

Report status of customer demand as measured by requests for data and information

Report on data delivered online

Ingest, assess data quality and archive space weather data from global network of ionosondes, solar telescopes, magnetic variation observatories and cosmic ray observatories, ~3 MB per day

Develop, using COTS, a map server, to support mapping NVDS/NNDC data using the standards-based Open GIS Consortium viewers. This effort will be expanded to support other data

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×

Performance Measure

Milestone

Develop new products to describe the state of the environment

Develop new climate, ocean, and space environment baseline indices

Establish and provide mechanism for multi-agency collaborative projects in hazards support involving key stakeholders

Complete conterminous U.S. coastal relief model, integrating USGS topography with NOS hydrography for a base layer to hazard modeling such as flooding, storm surge, and tsunami

Increased utilization of retrospective data for multi-hazard risk management

Expand hazard brochure into a web-based product, complete with internal NESDIS links

Operationalize web search, subset, and custom CD-ROM capability

Capability implemented for GLOBE elevation, DMSP night-lights, marine survey data, and ecosystems data

New NGDC focus clearly defined in report to NGDC staff and NESDIS

Identify new program thrusts supporting NESDIS or NOAA missions

Identify current programs which have been discontinued or transferred

Reposition Paleoclimate Program into NGDC’s fiscal structure

Identify funding level and support for paleoclimatology

Participate in current or NESDIS data rescue programs as appropriate

new NOAA or Ingest and archive of 250 GB of DMSP film scan data from NESDIS’ CDMP

Produce a new state of the environment product

State of the space-weather normals available on the Web

Develop a sea ice index prototype

Consolidate existing global relief models into one for use as framework data set

Global digital elevation model in GIS compatible format available on appropriate media

Provide NGDC staff to support the NOAA efforts in alternate dispute resolution

Requested mediations performed

Percent of operational satellite products assimilated into user systems

Identify JCSDA tasks needed to optimize satellite data usage in space weather models and applications

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×

Performance Measure

Milestone

 

Ingest and archive all space environment monitoring data from NOAA POES and GOES satellites (~30 MB/day)

Ingest and archive all raw data records and designated products from the DMSP satellites (~20 GB/day)

From the SXI sensor operating at full capacity: archive 8640 images/day totaling 2.3 GB per day

100% of NESDIS office/center identifying 0.25 FTE and associated resources committed to outreach

Identify office/center contact person for outreach activity

Establish office/center space for storage of outreach materials

Increase website accesses NESDIS-wide by 10% per year

Identify main office/center and program web pages

Develop corporate (NESDIS identifier) web look and incorporate NESDIS web look on main office/center pages

100% of office and center director’s use the annual resource plan form to document their program requirements throughout the program and budget development cycle

Prepare the initial FY 2002 annual resource plans for each office and center director for signature approval by the AA and the office and center directors

Prepare the FY 2003 annual resource plans for each office and center director for the FY 2003 President’s budget

Prepare the FY 2004 annual resource plans for each office and center director for the FY 2004 DOC budget submission

Allow on-line access to satellite reference data sets and spectral demo sets to 100 users at any given time and improve this capacity by 25% each year

Develop a plan to establish on-line access to reference datasets that describe the near-Earth space environment

Increase number of signed/approved IDP’s for NESDIS employees by 20% per year

Establish IDP for all interested current employees, and for all new employees

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×

Performance Measure

Milestone

100% of NESDIS supervisors receive required training

All supervisors will have supervisory training within one year of appointment

Implement alternate work schedule program

Implement alternate work schedule program

Support NOAA’s second survey feedback action program

Achieve at least 80% employee participation in survey feedback action program

Complete at least 50% of the action plans

Yearly, all-hands have face-to-face communications with AA and DAA. More frequent meetings with office directors, division chiefs

Conduct annual “all hands” meeting with senior management

Create and sustain an effective internal organizational communications process

Define a safety plan for NGDC

Implement the “safety first” program at NGDC

NOTE: AA = NESDIS assistant administrator; CDMP = Climate Database Modernization Program; COTS = commercial off-the-shelf; DAA = NESDIS deputy assistant administrator; DMSP = Defense Meteorological Satellite Program; DOC = Department of Commerce; FTE = full-time equivalent; GIS = geographic information system; GLOBE = Global Learning and Observations to Benefit the Environment Program; GOES = Geostationary Satellites; IDP = individual development plan; JCSDA = Joint Center for Satellite Data Assimilation; NESDIS = National Environmental Satellite, Data, and Information Service; NGDC = National Geophysical Data Center; NMFS = National Marine Fisheries Service; NNDC = NOAA national data centers; NOAA = National Oceanic and Atmospheric Administration; NOS = National Ocean Service; NVDS = National Virtual Data System; POES = Polar Orbiting Satellites; SXI = Solar X-ray Imager; USGS = U.S. Geological Survey.

Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 99
Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 100
Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 101
Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 102
Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 103
Suggested Citation:"Appendix E: NGDC Performance Measures and Milestones." National Research Council. 2003. Review of NOAA's National Geophysical Data Center. Washington, DC: The National Academies Press. doi: 10.17226/10773.
×
Page 104
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The report reviews the National Geophysical Data Center (NGDC) and assesses how well the center is managing its holdings, serving its users, and supporting NOAA's mission. It concludes that NGDC is the natural place within NOAA and the nation for stewardship and dissemination of data related to the solid Earth and space environment. These subject areas are also relevant to NOAA’s new priority on integrated environmental approaches. For NGDC to fulfill its potential, however, it must first rearticulate its mission and overcome some solvable problems, including obtaining effective feedback from its users and organizing the center to eliminate parallel activities and reduce scientific isolation among the divisions.

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