Appendix E NGDC Performance Measures and Milestones

PERFORMANCE MEASURES AND MILESTONES FROM THE FY 2002 NESDIS ANNUAL OPERATING PLAN

Performance Measure

Milestone

Environmental data archived

90% of scientifically significant data archived under NARA-recommended standards

Environmental data made readily accessible

55% of scientifically significant archived data made readily accessible

Archived environmental data sets that are systematically quality controlled using scientifically-based standards

20% of quantity archived data sets having quality control processes in place

Environmental assessments produced that respond to priority national policy or environmental monitoring needs

One assessment per year per data center

Customer services satisfaction level

A customer satisfaction index of at least 75% across all of our services as measured by our customer service survey

Increase number of signed/approved individual development plans for NESDIS by 20% per year

Establish IDPs for all interested current employees and for all new employees



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Appendix E NGDC Performance Measures and Milestones PERFORMANCE MEASURES AND MILESTONES FROM THE FY 2002 NESDIS ANNUAL OPERATING PLAN Performance Measure Milestone Environmental data archived 90% of scientifically significant data archived under NARA-recommended standards Environmental data made readily accessible 55% of scientifically significant archived data made readily accessible Archived environmental data sets that are systematically quality controlled using scientifically-based standards 20% of quantity archived data sets having quality control processes in place Environmental assessments produced that respond to priority national policy or environmental monitoring needs One assessment per year per data center Customer services satisfaction level A customer satisfaction index of at least 75% across all of our services as measured by our customer service survey Increase number of signed/approved individual development plans for NESDIS by 20% per year Establish IDPs for all interested current employees and for all new employees

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Performance Measure Milestone 100% of NESDIS supervisors receive required training Ensure new supervisors have taken, or are scheduled for, training Yearly, all hands have face to face communications with NESDIS assistant administrator and deputy assistant administrator Conduct annual “all hands” meeting with senior management at all NESDIS locations Ensure a safe workplace Implement the “safety first” program at NGDC Produce a new state of the environment product State of the space-weather normals available on the Web Increase collaborative and participatory activities which support coastal issues Complete coastal relief model for the U.S. west coast Establish and provide mechanism for multi-agency collaborative projects in hazards support involving key stakeholders Complete conterminous U.S. coastal relief model, integrating USGS topography with NOS hydrography for a base layer to hazard modeling such as flooding, storm surge, and tsunami NOTE: IDP = individual development plan; NARA = National Archives and Records Administration; NESDIS = National Environmental Satellite, Data, and Information Service; NGDC = National Geophysical Data Center; USGS = U.S. Geological Survey.

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PERFORMANCE MEASURES AND MILESTONES FROM THE NGDC FY 2002 ANNUAL MANAGEMENT CONTRACT Performance Measure Milestone Increase user access to NOAA/non-NOAA data sources for coastal data Assume role of primary long-term archive of full-resolution digital NOS hydrographic sounding data Refine design of long term archive of NOS shallow water multibeam bathymetry, digital side scan sonar and associated acoustic backscatter data Increase collaborative and participatory activities which support coastal issues Collaborate with NMFS to provide NESDIS assistance on needed environmental information technologies, methods and data Complete coastal relief model for the U.S. west coast NESDIS will annually review and update 20% of existing metadata records per year Report to NESDIS the number of metadata records updated NESDIS will migrate 10% of its digital data to current accepted archive media every year in accordance with best business practices Data centers will develop a tape migration plan and will report percentage of media migrated The availability of on-line NESDIS data sets and products will increase by 10% each year NESDIS will report annually its achievements and shortfalls in providing online access to high priority environmental data Report status of customer demand as measured by requests for data and information Report on data delivered online Ingest, assess data quality and archive space weather data from global network of ionosondes, solar telescopes, magnetic variation observatories and cosmic ray observatories, ~3 MB per day Develop, using COTS, a map server, to support mapping NVDS/NNDC data using the standards-based Open GIS Consortium viewers. This effort will be expanded to support other data

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Performance Measure Milestone Develop new products to describe the state of the environment Develop new climate, ocean, and space environment baseline indices Establish and provide mechanism for multi-agency collaborative projects in hazards support involving key stakeholders Complete conterminous U.S. coastal relief model, integrating USGS topography with NOS hydrography for a base layer to hazard modeling such as flooding, storm surge, and tsunami Increased utilization of retrospective data for multi-hazard risk management Expand hazard brochure into a web-based product, complete with internal NESDIS links Operationalize web search, subset, and custom CD-ROM capability Capability implemented for GLOBE elevation, DMSP night-lights, marine survey data, and ecosystems data New NGDC focus clearly defined in report to NGDC staff and NESDIS Identify new program thrusts supporting NESDIS or NOAA missions Identify current programs which have been discontinued or transferred Reposition Paleoclimate Program into NGDC’s fiscal structure Identify funding level and support for paleoclimatology Participate in current or NESDIS data rescue programs as appropriate new NOAA or Ingest and archive of 250 GB of DMSP film scan data from NESDIS’ CDMP Produce a new state of the environment product State of the space-weather normals available on the Web Develop a sea ice index prototype Consolidate existing global relief models into one for use as framework data set Global digital elevation model in GIS compatible format available on appropriate media Provide NGDC staff to support the NOAA efforts in alternate dispute resolution Requested mediations performed Percent of operational satellite products assimilated into user systems Identify JCSDA tasks needed to optimize satellite data usage in space weather models and applications

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Performance Measure Milestone   Ingest and archive all space environment monitoring data from NOAA POES and GOES satellites (~30 MB/day) Ingest and archive all raw data records and designated products from the DMSP satellites (~20 GB/day) From the SXI sensor operating at full capacity: archive 8640 images/day totaling 2.3 GB per day 100% of NESDIS office/center identifying 0.25 FTE and associated resources committed to outreach Identify office/center contact person for outreach activity Establish office/center space for storage of outreach materials Increase website accesses NESDIS-wide by 10% per year Identify main office/center and program web pages Develop corporate (NESDIS identifier) web look and incorporate NESDIS web look on main office/center pages 100% of office and center director’s use the annual resource plan form to document their program requirements throughout the program and budget development cycle Prepare the initial FY 2002 annual resource plans for each office and center director for signature approval by the AA and the office and center directors Prepare the FY 2003 annual resource plans for each office and center director for the FY 2003 President’s budget Prepare the FY 2004 annual resource plans for each office and center director for the FY 2004 DOC budget submission Allow on-line access to satellite reference data sets and spectral demo sets to 100 users at any given time and improve this capacity by 25% each year Develop a plan to establish on-line access to reference datasets that describe the near-Earth space environment Increase number of signed/approved IDP’s for NESDIS employees by 20% per year Establish IDP for all interested current employees, and for all new employees

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Performance Measure Milestone 100% of NESDIS supervisors receive required training All supervisors will have supervisory training within one year of appointment Implement alternate work schedule program Implement alternate work schedule program Support NOAA’s second survey feedback action program Achieve at least 80% employee participation in survey feedback action program Complete at least 50% of the action plans Yearly, all-hands have face-to-face communications with AA and DAA. More frequent meetings with office directors, division chiefs Conduct annual “all hands” meeting with senior management Create and sustain an effective internal organizational communications process Define a safety plan for NGDC Implement the “safety first” program at NGDC NOTE: AA = NESDIS assistant administrator; CDMP = Climate Database Modernization Program; COTS = commercial off-the-shelf; DAA = NESDIS deputy assistant administrator; DMSP = Defense Meteorological Satellite Program; DOC = Department of Commerce; FTE = full-time equivalent; GIS = geographic information system; GLOBE = Global Learning and Observations to Benefit the Environment Program; GOES = Geostationary Satellites; IDP = individual development plan; JCSDA = Joint Center for Satellite Data Assimilation; NESDIS = National Environmental Satellite, Data, and Information Service; NGDC = National Geophysical Data Center; NMFS = National Marine Fisheries Service; NNDC = NOAA national data centers; NOAA = National Oceanic and Atmospheric Administration; NOS = National Ocean Service; NVDS = National Virtual Data System; POES = Polar Orbiting Satellites; SXI = Solar X-ray Imager; USGS = U.S. Geological Survey.