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Keeping Patients Safe: Transforming the Work Environment of Nurses (2004)
Board on Health Care Services (HCS)
Institute of Medicine (IOM)

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. "2 A Framework for Building Patient Safety Defenses into Nurses' Work Environments." Keeping Patients Safe: Transforming the Work Environment of Nurses. Washington, DC: The National Academies Press, 2004.

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Keeping Patients Safe: Transforming the Work Environment of Nurses

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