Patient Safety: Achieving a New Standard for Care
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Wilson, R. M., W. B. Runciman, R. W. Gibberd, B. T. Harrison, L. Newby, and J. D. Hamilton. 1995. The quality in Australian health care study. Med J Aust 163 (9):458–471.
World Health Organization. 2002. Quality of Care: Patient Safety. Online. Available: http://www.who.int/gb/EB_WHA/PDF/WHA55/ewha5518.pdf [accessed December 16, 2003].