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Patient Safety: Achieving a New Standard for Care
Record Committee, which he chaired; and the Steering Committee on Clinical Information Technologies, which he cochairs.
Jill Rosenthal, M.P.H., is a program manager at the National Academy for State Health Policy (NASHP). Ms. Rosenthal provides policy analysis and technical assistance in emerging state health policy issues, focusing primarily on patient safety. Other issues she has addressed include the Children’s Health Insurance Program (CHIP), health disparities, and health care cost containment. While at NASHP she has coauthored a series of reports that focus primarily on state initiatives to address medical errors and patient safety. She has 12 years of experience in public health and health planning, primarily in the areas of health promotion and health policy development, analysis, and advocacy. Prior to joining NASHP, Ms. Rosenthal spent 8 years in West Virginia as Program Manager for the West Virginia Center for Rural Health Development and as Field Director for the West Virginia Bureau for Public Health’s Tobacco Control Program. Ms. Rosenthal earned a Bachelor’s in Psychology from Colgate University and a Master’s in Public Health from the University of North Carolina, Chapel Hill.
Tjerk W. van der Schaaf, Ph.D., has been a staff member of the Department of Technology Management at the Eindhoven University of Technology in the Netherlands since 1985. He is currently serving as an Associate Professor of Human Factors in Risk Control and as the coordinator of the Eindhoven Safety Management Group. His main research areas are human behavior (errors and error recovery) and industrial safety, based on organizational learning from (reported) incidents and near misses. Transfer of these experiences in industry and transportation to the medical domain is a major focus, with patient safety projects in the United States, United Kingdom, and the Netherlands. He has coauthored several papers on medical event reporting with James Battles, who is currently a Senior Service Fellow at the Agency for Healthcare Research and Quality, Center for Quality Improvement & Patient Safety. Dr. van der Schaaf received his Ph.D. in 1992 from the Eindhoven University of Technology in safety management based on near-miss reporting in the chemical process industry.