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25. Contributed by Mary Ivins, Morrison Management Specialists.

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27. CORAS is a European Research and Development project funded by the 5th Framework Program on Information Society Technologies by the European Commission. The project began in 2001 and will last through 2003. Eleven partners are involved: five from Norway, three from Greece, two from England, and one from Germany. One Norwegian participant is the National Centre for Telemedicine (NST), whose mission is to contribute to making effective health services available to all. Formerly the Norwegian Centre for Telemedicine, NST was designated the first World Health Organization Collaborating Center for Telemedicine in July 2002.

28. Personal communication, e-mail from Eva Skipenes, Security Adviser, Norwegian Centre for Telemedicine, to Luke Petosa, Director, ECRI’s Center for Healthcare Environmental Management. Sent March 17, 2003.

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31. Pittsburgh Regional Healthcare Initiative. 2001. PHRA Scorecard 2001–2003. [Online]. Available: http://www.prhi.org/publications/member_pubs.htm [accessed April 25, 2003].

32. Pittsburgh Regional Healthcare Initiative. 2002. On the Learning Line: Case Studies from the Perfecting Patient Care Learning Lines in Pittsburgh-Area Hospitals. [Online]. Available: http://www.prhi.org/pdfs/Learning_Line_Booklet.pdf [accessed April 25, 2003].



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