Wagner, EH. 2003. The Chronic Care Model: Improving Chronic Illness Care. [Online]. Available: http://www.improvingchroniccare.org/change/model/components.html [accessed: March, 2003].

Wallerstein N. 1992. Powerlessness, empowerment, and health: Implications for health promotion programs. American Journal of Health Promotion. 6(3): 197–205.

Wallerstein N, Bernstein E. 1988. Empowerment education: Freire’s ideas adapted to health education. Health Education Quarterly. 15(4): 379–394.

Weiss BD, Hart G, McGee DL, D’Estelle S. 1992. Health status of illiterate adults: Relation between literacy and health status among persons with low literacy skills. Journal of the American Board of Family Practice. 5(3): 257–264.

Williams MV, Parker RM, Baker DW, Coates W, Nurss J. 1995a. The impact of inadequate functional health literacy on patients’ understanding of diagnosis, prescribed medications, and compliance. Academic Emergency Medicine. 2: 386.

Williams MV, Parker RM, Baker DW, Parikh NS, Pitkin K, Coates WC, Nurss JR. 1995b. Inadequate functional health literacy among patients at two public hospitals. Journal of the American Medical Association. 274(21): 1677–1682.

Williams MV, Baker DW, Honig EG, Lee TM, Nowlan A. 1998a. Inadequate literacy is a barrier to asthma knowledge and self-care. Chest. 114(4): 1008–1015.

Williams MV, Baker DW, Parker RM, Nurss JR. 1998b. Relationship of functional health literacy to patients’ knowledge of their chronic disease. A study of patients with hypertension and diabetes. Archives of Internal Medicine. 158(2): 166–172.

Williams MV, Davis T, Parker RM, Weiss BD. 2002. The role of health literacy in patient-physician communication. Family Medicine. 34(5): 383–389.

Win K, Schillinger D. 2003. Understanding of warfarin therapy and stroke among ethnically diverse anticoagulation patients at a public hospital. Journal of General Internal Medicine. 18(Supplement 1): 278.

Youmans S, Schillinger D. 2003. Functional health literacy and medication management: The role of the pharmacist. Annals of Pharmacotherapy. 37(11): 1726–1729.

Zarcadoolas C, Blanco M, Boyer JF, Pleasant A. 2002. Unweaving the Web: An exploratory study of low-literate adults’ navigation skills on the World Wide Web. Journal of Health Communication. 7(4): 309–324.

The National Academies | 500 Fifth St. N.W. | Washington, D.C. 20001
Copyright © National Academy of Sciences. All rights reserved.
Terms of Use and Privacy Statement