Kirsch IS, Jungeblut A, Jenkins L, Kolstad A. 1993. Adult Literacy in America: A First Look at the Results of the National Adult Literacy Survey (NALS). Washington, DC: National Center for Education Statistics, U.S. Department of Education.

Leape LL, Lawthers AG, Brennan TA, Johnson WG. 1993. Preventing medical injury. Quality Review Bulletin. 19(5): 144–149.

Miller WD. 1975. Drug usage: Compliance of patients with instructions on medication. Journal of the American Osteopathic Association. 75(4): 401–404.

Pamuk E, Makuc D, Heck K, Rueben C, Lochner K. 1998. Socioeconomic Status and Health Chartbook. Health, United States, 1998. Hyattsville, MD: National Center for Health Statistics.

Parikh NS, Parker RM, Nurss JR, Baker DW, Williams MV. 1996. Shame and health literacy: The unspoken connection. Patient Education and Counseling. 27(1): 33–39.

Parker RM, Ratzan SC, Lurie N. 2003. Health literacy: A policy challenge for advancing high-quality health care. Health Affairs. 22(4): 147.

Purcell-Gates V, Degener S, Jacobson E, Soler M. 2000. Affecting Change in Literacy Practices of Adult Learners: Impact of Two Dimensions of Instruction. NCSALL Report No. 17. Boston, MA: National Center for the Study of Adult Learning and Literacy.

Ratzan SC, Parker RM. 2000. Introduction. In: National Library of Medicine Current Bibliographies in Medicine: Health Literacy. Selden CR, Zorn M, Ratzan SC, Parker RM, Editors. NLM Pub. No. CBM 2000-1. Bethesda, MD: National Institutes of Health, U.S. Department of Health and Human Services.

Roter DL, Rudd RE, Comings J. 1998. Patient literacy: A barrier to quality of care. Journal of General Internal Medicine. 13(12): 850–851.

Rudd, R. 2002. Health and Literacy: Recalibrating the Norm. Paper presented at the American Public Health Association Annual Conference, Philadelphia, PA.

Rudd R, Moeykens BA, Colton TC. 2000. Health and literacy: A review of medical and public health literature. In: Annual Review of Adult Learning and Literacy. Comings J, Garners B, Smith C, Editors. New York: Jossey-Bass.

Rudd RE, DeJong W. 2000. In Plain Language: The Need for Effective Communication in Medicine and Public Health [Video] . Cambridge, MA: Harvard University.

Rudd RE, Comings JP, Hyde J. 2003. Leave no one behind: Improving health and risk communication through attention to literacy. Journal of Health Communication, Special Supplement on Bioterrorism. 8(Supplement 1): 104–115.

Sarver J, Baker DW. 2000. Effect of language barriers on follow-up appointments after an emergency department visit. Journal of General Internal Medicine. 15(4): 256–264.

Snyder D, Lynch JJ, Gruss L. 1976. Doctor-patient communications in a private family practice. Journal of Family Practice. 3(3): 271–276.

Street B. 2001. Literacy and Development: Ethnographic Perspectives. New York: Routledge.

U.S. Agency for International Development. 2001. DRAFT “Communication activity authorization document.”

Watters EK. 2003. Literacy for health: An interdisciplinary model. Journal of Transcultural Nursing. 14(1): 48–54.

WHO (World Health Organization). 2000. Health Promotion. Report by the Secretariat. World Health Organization.