C-1

 

Prompt 1 for TOFHLA,

 

304

C-2

 

Prompt 10 for TOFHLA,

 

305

C-3

 

Article “Swimmer completes Manhattan marathon” used in NALS,

 

309

C-4

 

Discrimination article used in NALS,

 

311

C-5

 

Korean jet article used in NALS,

 

313

C-6

 

Job application used in NALS,

 

314

C-7

 

Wage and tax statement used in NALS,

 

315

C-8

 

Sales graph used in NALS,

 

316

C-9

 

Energy chart used in NALS,

 

317

C-10

 

Bus schedule used in NALS,

 

318

C-11

 

Bank deposit slip used in NALS,

 

320

C-12

 

Peanut butter label used in NALS,

 

321

C-13

 

Home equity loan advertisement used in NALS,

 

322

BOXES

4-1

 

Sources of Health Information Reported in a Gallup Poll,

 

121

4-2

 

Selected Findings from Sex Matters,

 

122

4-3

 

Excerpt from the Introduction to “Language Access: Helping Non-English Speakers Navigate Health and Human Services”,

 

135

5-1

 

The National Health Education Standards,

 

144

6-1

 

Rules for Redesigning Health-Care Processes,

 

178

6-2

 

State Medicaid Managed Care Contracts,

 

200

6-3

 

Example of a Consent Form for Participation in Smoking Cessation Study,

 

216

6-4

 

Examples of Ongoing Approaches Using Technology-Based Communication Techniques,

 

218

6-5

 

Chronic Disease Management Program,

 

222

6-6

 

Description of Project Toolbox,

 

223

6-7

 

Comments from Respondents to Survey,

 

227

A-1

 

First Workshop Hosted by the Committee on Health Literacy,

 

246

A-2

 

Second Workshop Hosted by the Committee on Health Literacy,

 

248

A-3

 

Third Workshop Hosted by the Committee on Health Literacy,

 

249



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