Contextual/Developmental Factors

Cultural issues in the interview

Working with a translator

Family interviewing

The pediatric interview

The adolescent interview

The geriatric interview

Assessment and Counseling

Smoking cessation

Diet/exercise

Cognitive dysfunction

Risky sexual behaviors

Anxiety/panic disorder

Depressive disorders

Domestic violence

Alcoholism

Drug addiction

Challenging Situations

The angry patient/family

Patients demanding inappropriate treatment

Assessing and managing somatization and “problem patients”

Discussing advanced directives

Giving bad news

Talking with patients about hospice care

Talking with terminal patients about pain

Being with a dying patient

Talking with grieving patients/family members

Talking to a patient/family about medical mistakes

Terminating the doctor–patient relationship

Communicating with Colleagues

Communication with others on the health care team

Talking to an impaired colleague

Principles of teaching junior colleagues