. "6 Technical Infrastructure and Business Process." Reengineering the 2010 Census: Risks and Challenges. Washington, DC: The National Academies Press, 2004.
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Reengineering the 2010 Census: Risks and Challenges
Pre-Appointment Management System/Automated Decennial Administrative Management System (PAMS/ADAMS): asystem to support the hiring, processing, and payment of temporary employees, as well as administrative data archiving;
Operations Control System (OCS 2000): a caseload management system to define and track enumerator assignments, as well as to monitor duplicate and missing addresses;
Data Capture System (DCS 2000): a system for the check-in and scanning of completed questionnaires;
Telephone Questionnaire Assistance/Coverage Edit Follow-Up (TQA/CEFU): a program to provide support for respondents requiring assistance or additional forms, as well as follow-up data collection from respondents by phone;
Internet Data Collection/Internet Questionnaire Assistance (IDC/IQA): a system for the support of limited-scale Internet response to short-form questionnaires;
Accuracy and Coverage Evaluation (ACE): aprogramtoprovide support for a follow-up survey to assess possible undercount (including maintenance of laptop computers used by enumerators and the Matching and Review Coding System [MaRCS] used in matching the survey responses to census returns);
Management Information System (MIS 2000): a system for senior management planning and information tracking, including schedule and budget planning and tracking;
Headquarters (HQ) Processing: the analysis and processing of final data, including production of reapportionment and redistricting population counts, as well as other data products; and
Data Access and Dissemination System (DADS): asystem for dissemination of census data to the public, most notably through the American FactFinder Web site (http://factfinder.census.gov).
In the end, the information systems of the 2000 census achieved the desired results. “Operationally, most agree that this decennial census was a success—participation was higher than