Appendix A
Biographical Sketches of Committee Members

Reed V. Tuckson, M.D., Chair. Dr. Tuckson joined UnitedHealth Group in November 2000 as Senior Vice President of Consumer Health and Medical Care Advancement, a position in which he is responsible for working with all of the company’s business units to improve the quality and efficiency of health services. Prior to joining UnitedHealth Group, he served as Senior Vice President, Professional Standards, for the American Medical Association. Former President of the Charles R. Drew University of Medicine and Science in Los Angeles from 1991 to 1997, Dr. Tuckson also served as Senior Vice President for Programs of the March of Dimes Birth Defects Foundation from 1990 to 1991. From 1986 to 1990, he was Commissioner of Public Health for the District of Columbia. Dr. Tuckson currently is a member of several health care–related and academic organizations, including the Institute of Medicine. A graduate of Howard University and the Georgetown University School of Medicine, Dr. Tuckson trained as an intern, resident, and fellow in general internal medicine at the Hospital of the University of Pennsylvania. A Robert Wood Johnson Clinical Scholar of the University of Pennsylvania, he also studied health care administration and policy at the Wharton School of Business.

Ron J. Anderson, M.D. Dr. Anderson has been President and Chief Executive Officer of Parkland Health and Hospital System since 1982. He is also a director of Parkland Foundation and Texans Care for Children, and is Chief Executive Officer and a member of the board of directors of Parkland Community Health Plan. Dr. Anderson is also President and Chairman of the Texas Hospital Association, and a member of the board of directors of the National Association of Public Hospitals and the National Public Health and Hospital Institute. In 1997 he was elected to the Institute of Medicine. He has authored or coauthored more than 200 articles on medicine, ethics, and health policy. Dr. Anderson received his medical degree from the University of Oklahoma and his pharmacy degree from Southwestern Oklahoma State University, where he was selected as a distinguished alumnus in 1987.



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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities Appendix A Biographical Sketches of Committee Members Reed V. Tuckson, M.D., Chair. Dr. Tuckson joined UnitedHealth Group in November 2000 as Senior Vice President of Consumer Health and Medical Care Advancement, a position in which he is responsible for working with all of the company’s business units to improve the quality and efficiency of health services. Prior to joining UnitedHealth Group, he served as Senior Vice President, Professional Standards, for the American Medical Association. Former President of the Charles R. Drew University of Medicine and Science in Los Angeles from 1991 to 1997, Dr. Tuckson also served as Senior Vice President for Programs of the March of Dimes Birth Defects Foundation from 1990 to 1991. From 1986 to 1990, he was Commissioner of Public Health for the District of Columbia. Dr. Tuckson currently is a member of several health care–related and academic organizations, including the Institute of Medicine. A graduate of Howard University and the Georgetown University School of Medicine, Dr. Tuckson trained as an intern, resident, and fellow in general internal medicine at the Hospital of the University of Pennsylvania. A Robert Wood Johnson Clinical Scholar of the University of Pennsylvania, he also studied health care administration and policy at the Wharton School of Business. Ron J. Anderson, M.D. Dr. Anderson has been President and Chief Executive Officer of Parkland Health and Hospital System since 1982. He is also a director of Parkland Foundation and Texans Care for Children, and is Chief Executive Officer and a member of the board of directors of Parkland Community Health Plan. Dr. Anderson is also President and Chairman of the Texas Hospital Association, and a member of the board of directors of the National Association of Public Hospitals and the National Public Health and Hospital Institute. In 1997 he was elected to the Institute of Medicine. He has authored or coauthored more than 200 articles on medicine, ethics, and health policy. Dr. Anderson received his medical degree from the University of Oklahoma and his pharmacy degree from Southwestern Oklahoma State University, where he was selected as a distinguished alumnus in 1987.

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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities Regina M. Benjamin, M.D., M.B.A. Dr. Benjamin is founder and Chief Executive Officer of the Bayou La Batre Rural Health Clinic in Bayou La Batre, Alabama. She is also Associate Dean for Rural Health at the University of South Alabama College of Medicine in Mobile, where she administers the Alabama Area Health Education Center program and previously administered the telemedicine program. She currently serves as President of the Medical Association, State of Alabama. In 1998 Dr. Benjamin was the U.S. recipient of the Nelson Mandela Award for Health and Human Rights. In 1995, she was the first physician under age 40 and the first African American woman to be elected to the American Medical Association’s (AMA) board of trustees. She has also served as President of the AMA Education and Research Foundation, and is a member of the AMA’s Council on Ethical and Judicial Affairs. Dr. Benjamin attended Xavier University in New Orleans and was a member of the second class of Morehouse School of Medicine. She received her medical degree from the University of Alabama, Birmingham, and completed her residency in family practice at the Medical Center of Central Georgia. She also received a masters in business administration from Tulane University. Linda Burnes Bolton, R.N., Dr.P.H. Dr. Burnes Bolton is Vice President and Chief Nursing Officer of Cedars-Sinai Health System and Research Institute, Los Angeles, California. She also holds graduate faculty appointments at the University of California, Los Angeles; University of California, San Francisco; and California State University, Los Angeles. Her primary research focus is women’s health, health policy, and organizational development. As a member of the Cedars-Sinai Research Institute, she leads interdisciplinary research teams addressing health services and nursing research. Dr. Burnes Bolton is codeveloper of the National Black Nurses Association Community Collaboration Model. This model has been tested and is currently used in more than 100 communities throughout the United States and as a framework for improving community health. Dr. Burnes Bolton holds a bachelor of science degree in nursing from Arizona State University, masters degrees in nursing and public health, and a doctorate in public health from the University of California, Los Angeles. She is a fellow of the American Academy of Nursing. Bruce E. Bradley, M.B.A. Mr. Bradley is Director, Health Plan Strategy and Public Policy for General Motors (GM) Health Care Initiatives. He is responsible for health care–related strategy and public policy, with a focus on quality measurement and improvement, consumer engagement, and cost-effectiveness. Mr. Bradley joined GM in June 1996 after 5 years as Corporate Manager of Managed Care for GTE Corporation. In addition to his health care management experience at GTE, he spent nearly 20 years in health plan and health maintenance organization (HMO) management. He was cofounder of the HMO Group (now the Alliance of Community Health Plans), a national corporation of 15 nonprofit, independent group-practice HMOs, and the HMO Group Insurance Co., Ltd. Mr. Bradley has gained recognition for his work in achieving health plan quality improvement and for his efforts in developing the Health Plan Employer Data and Information Set (HEDIS)® measurements and processes. He is a board member of the National Quality Forum, Treasurer of the board of the Foundation for Accountability, a past board member of The Academy for Health Services Research and Policy, and a founding member and past Chair of the Leapfrog Group board. Mr. Bradley holds a bachelors degree in psychology from Yale University and a masters degree in business and health care administration from the Wharton School at the University of Pennsylvania. Allen S. Daniels, LISW, Ed.D. Dr. Daniels is Chief Executive Officer for Alliance Behavioral Care—a regional managed behavioral health care organization—and serves as Executive Director for University Psychiatric Services, a multidisciplinary behavioral group practice.

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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities Both of these organizations are affiliated with the Department of Psychiatry at the University of Cincinnati. Dr. Daniels is Professor of Clinical Psychiatry at the University of Cincinnati, College of Medicine. He has published extensively in the area of managed care and group-practice operations, quality improvement and clinical outcomes, and academic health care. Dr. Daniels is Chair of the American Managed Behavioral Healthcare Association. He is a graduate of the University of Chicago School of Social Services Administration and the University of Cincinnati. Lillee Smith Gelinas, R.N., M.S.N. Ms. Gelinas is Vice President and Chief Nursing Officer at VHA Inc.—an alliance of more than 2,200 health care organizations. She supports efforts aimed at systemwide performance improvement to enhance members’ economic strength through better patient care, operations, and supply change management. She works extensively with both health care organizations and VHA’s 18 local offices to close the quality gap through VHA’s focused agenda. In 1986 Ms. Gelinas spearheaded the formation of the VHA Nursing Initiative, which addresses the education, networking, and business needs of VHA’s nursing leaders. Ms. Gelinas is a nationally recognized speaker on clinical, health care management, and nursing issues, and has published numerous articles on these subjects. She earned her bachelors degree in nursing from the University of Southern Louisiana in Lafayette and a masters degree in nursing, with honors, from the University of Pennsylvania, where she also studied at the Wharton School of Business. She is a member of the Joint Commission on Accreditation of Healthcare Organizations’ National Nursing Council and cochaired the 2003 National Quality Forum project to establish performance measures for nursing care. In addition, she is a member of the board of directors for Exempla Healthcare, Denver, Colorado. Charles J. Homer, M.D., M.P.H. Dr. Homer is President and Chief Executive Officer of the National Initiative for Children’s Healthcare Quality (NICHQ), a research and educational organization whose sole focus is improving the quality of health services for children. In addition to his role at NICHQ, Dr. Homer is Chair of the American Academy of Pediatrics Steering Committee on Quality Improvement and Management. He is also Associate Professor of Pediatrics and of Public Health at Harvard University. He was a member of the third U.S. Preventive Services Task Force from 1999 to 2002. Dr. Homer formerly directed fellowship training programs in pediatric primary care and health services research at Children’s Hospital in Boston, where he also established the Clinical Effectiveness program, focused on health services research and training. Dr. Homer received his undergraduate degree from Yale University and his medical degree from the University of Pennsylvania. He also obtained a masters in public health from the University of North Carolina. David C. Kibbe, M.D., M.B.A. Dr. Kibbe is Director of Health Information Technology for the American Academy of Family Physicians (AAFP), the membership organization that represents over 95,000 U.S. family doctors. In this position, he is responsible for formulating AAFP’s strategic direction and policy affecting a broad range of information and communications technology initiatives, including those related to the Health Insurance Portability and Accountability Act (HIPAA), electronic health records, computer security, practice management systems, and quality measurement. Dr. Kibbe serves as Medical Director and Board Chairman for Canopy Systems, a software firm that provides web-based case management software to many of the country’s largest academic health centers and the U.S. Navy hospital system. He has authored numerous peer-reviewed articles and several book chapters on e-health, computer security, and HIPAA, and is coauthor of the AMA’s Field Guide to HIPAA Implementation. He is a frequent speaker on HIPAA privacy and

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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities security compliance for clinical audiences around the country. Dr. Kibbe received his bachelors degree from Harvard University, his medical degree from Case-Western Reserve University School of Medicine, and a masters in business administration from the University of Texas at Austin. Mary Anne Koda-Kimble, Pharm.D. Dr. Koda-Kimble is Dean of the School of Pharmacy at the University of California, San Francisco (UCSF), where she teaches and has cared for patients at the university’s Diabetes Center. She holds the Thomas J. Long Endowed Professorship in Chain Pharmacy Practice and previously served as Chairwoman of the Department of Clinical Pharmacy. Dr. Koda-Kimble received her Pharm.D. from UCSF and joined its faculty in 1970, helping to develop an innovative clinical pharmacy curriculum. She is a member of the United States Pharmacopoeia Board of Trustees and is Vice Chair of the board of directors of the American Council of Pharmaceutical Education. Dr. Koda-Kimble is a past President of the American Association of Colleges of Pharmacy and has served on the California State Board of Pharmacy, the Food and Drug Administration’s Nonprescription Drugs Advisory Committee, and many other boards and task forces of national professional associations. She is frequently invited to address national and international groups and has authored many publications, the best known of which is Applied Therapeutics, a text widely used by health professional students and practitioners throughout the world. Peter V. Lee, J.D. Mr. Lee is the President and Chief Executive Officer of the Pacific Business Group on Health (PBGH), where he oversees the organization’s efforts to improve access to high-quality health care, moderate costs, and work collaboratively with other groups to achieve these goals. PBGH plays a leadership role in an array of health care quality initiatives that include providing consumers with standardized comparative quality information and developing methods for assessing and communicating the quality of care delivered by health plans, medical groups, and hospitals. Mr. Lee is a member of the boards of the National Committee on Quality Assurance and the National Business Coalition on Health, and is Cochair of the Consumer/Purchaser Disclosure Project, a national effort to promote better transparency of health care providers’ performance. He has served on numerous national and statewide bodies; testifies and speaks regularly on health care quality issues; and has authored a number of studies on health care issues, including reports on health care quality information and patient advocacy programs. Prior to joining PBGH, Mr. Lee was Executive Director of the Center for Health Care Rights; he was also an attorney in private practice and worked on health care issues in Washington, D.C., where he was the Director of Programs for the National AIDS Network. He received his law degree from the University of Southern California and his undergraduate degree from the University of California, Berkeley. Kate R. Lorig, R.N., Dr.P.H. Dr. Lorig is a Professor of Medicine and Director of the Patient Education Research Center at Stanford University School of Medicine. She is a leading expert on the development and evaluation of community-based, peer-led patient education programs, with emphasis on those programs that serve older people. For the past 20 years, Dr. Lorig has worked on testing the applicability of self-efficacy theory to health education programs. In addition, she and her colleagues have developed, validated, and published more than 40 patient education outcome instruments. Dr. Lorig’s work has resulted in more than 60 peer-reviewed articles, 7 books, numerous book chapters, and many articles in the popular press. She received a bachelors degree in nursing from Boston University; a masters in nursing from the University of California, San Francisco; and a masters and doctorate in public health education from the University of California, Berkeley.

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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities Joanne Lynn, M.D. Dr. Lynn is a geriatrician who has taken on the challenge of improving end-of-life care. She is currently Director of the Washington Home Center for Palliative Care Studies, a collaboration among the Washington Home—a long-term care and hospice provider—RAND Health, and the Institute for Healthcare Improvement. She is also President of Americans for Better Care of the Dying, a nonprofit public-interest organization that promotes public understanding and coalitions across organizations to improve end-of-life care. Dr. Lynn was Project Director for the President’s Commission for the Study of Ethical Problems in Medicine and Biomedical and Behavioral Research and principal writer of that commission’s book, Deciding to Forego Life-Sustaining Treatment: A Report on the Ethical, Medical and Legal Issues in Treatment Decisions. A member of the National Academy of Sciences, she was elected to the Institute of Medicine in 1996. She has served on numerous Institute of Medicine committees, including the Committee on Care at the End of Life, the Committee to Study the Social and Ethical Impact of Biomedicine, and the Committee on Identifying Priority Areas for Quality Improvement. Dr. Lynn received her medical degree from Boston University. Additionally, she holds masters degrees in philosophy and social policy from The George Washington University and in clinical evaluative sciences from Dartmouth College. David M. Nathan, M.D. Dr. Nathan is Director of the General Clinical Research Center and of the Diabetes Center at Massachusetts General Hospital and a Professor of Medicine at Harvard Medical School. Having produced more than 200 articles in the medical literature, he is an internationally recognized expert on diabetes and its complications. Dr. Nathan focuses on the development of innovative therapies for treating type 1 and type 2 diabetes and preventing their long-term complications. He was a pioneer in the development of intensive therapies for diabetes and was one of the architects of the landmark Diabetes Control and Complications Trial. Dr. Nathan currently is Cochair of the Epidemiology of Diabetes Interventions and Complications Study in Type 1 Diabetes and Chairman of the Diabetes Prevention Program, a National Institutes of Health-sponsored multicenter trial focused on prevention of type 2 diabetes. He received his bachelors degree from Amherst College and his medical degree from Mount Sinai School of Medicine. Cheryl M. Scott, M.H.A. Ms. Scott is President and Chief Executive Officer of Group Health Cooperative (GHC), based in Seattle. GHC is the nation’s second-largest consumer-governed, nonprofit health care system. Prior to assuming her present position in 1997, Ms. Scott served as GHC’s Regional Vice President and Executive Vice President/Chief Operating Officer. She is currently Associate Clinical Professor in the graduate program in Health Services Administration at the University of Washington. At the national level, she chairs the Alliance of Community Health Plans and serves on the boards of the American Association of Health Plans and the Health Technology Center. Locally, Ms. Scott chairs the external advisory committee for the University of Washington’s Health Administration Program. She received a bachelors degree in communications and a masters degree in health administration from the University of Washington. John A. Spertus, M.D., M.P.H. Dr. Spertus is a cardiologist and Professor of Medicine in the Department of Internal Medicine, Section of Cardiology, at the University of Missouri, Kansas City. He is also Director of Cardiovascular Education and Outcomes Research at the Mid America Heart Institute. Dr. Spertus developed the Seattle Angina Questionnaire and the Kansas City Cardiomyopathy Questionnaire, which have been translated into more than 20 languages and are emerging as the gold standards for quantifying patients’ health status in coronary artery disease and heart failure. Dr. Spertus has served on numerous national committees, including his role as cochair of the AMA/

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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities American College of Cardiology (ACC)/American Heart Association (AHA) Consortium task force developing outpatient performance measures for the Centers for Medicare and Medicaid Services’, Doctors' Office Quality project in the areas of hypertension, coronary disease, and heart failure. He serves on the AHA/ACC Joint Task Force on Performance Measures; is a member of AHA’s Outcomes Research Interdisciplinary Working Group and the National Heart, Lung, and Blood Institute’s Expert Panel on Outcomes Research; and cofounded the Annual AHA/ACC Scientific Forum on Quality of Care and Outcomes Research. He also founded the Cardiovascular Outcomes Research Consortium and CV Outcomes, a nonprofit 501(c)(3) corporation dedicated to the advancement of health care quality and outcomes research in cardiovascular disease. Dr. Spertus received his medical degree from the University of California, San Francisco, and his masters in public health from the University of Washington School of Public Health and Community Medicine. I. Steven Udvarhelyi, M.D. Dr. Udvarhelyi is Senior Vice President and Chief Medical Officer for Independence Blue Cross and its affiliated companies Keystone Health Plan East and AmeriHealth. In this role, he has overall responsibility for medical management programs and policies and is chief medical spokesperson for the company. In addition, he serves as executive sponsor for the Corporate Data Warehouse initiative. Dr. Udvarhelyi has more than 10 years of experience in the managed care industry. Prior to his current position, he worked for Prudential Health Care as National Medical Director, and later as Vice President of Operations for Prudential’s four health plans in Florida. He has also served on the faculty of Harvard Medical School. Dr. Udvarhelyi is on the board of directors of the National Committee for Quality Assurance and the National Council of Physician Executives, and is also Chairman of the American Association of Health Plans Committee on Quality Care. He is a board-certified internist who completed his residency in internal medicine at the University of Minnesota and completed a fellowship in general medicine at Brigham and Women’s Hospital in Boston. Dr. Udvarhelyi is a graduate of Harvard University and The Johns Hopkins University School of Medicine, and has a masters degree in health services administration from the Harvard School of Public Health.