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The Ist Annual Crossing the Quality Chasm Summit: A Focus on Communities
Are there any programs in place that reward or pay for quality?
Does financing support approaches to care that further the six aims set fourth in the Quality Chasm report—for example, group visits and non–visit-based care—and thus may better meet patient needs?
Has a business model been articulated that would make it possible for existing revenue streams to support the program in other settings and/or could serve as a model for reforming payment streams?
Has the community incorporated performance and outcome measures for improvement and accountability?
Has measurement of some elements been demonstrated consistent with the six aims of the Quality Chasm.
Have all the necessary stakeholders been identified?
Have multistakeholder coalitions been formed, and are they functioning?
Will stakeholders in the community think the changes made will significantly help them (perceived benefit of the change)?
Is there strong senior leadership that supports this initiative and considers it a priority?
The following additional screening criteria were applied:
Willingness/ability to provide evidence for the efficacy of efforts to address key barriers
Ability to demonstrate an evaluation component—commitment to measurement and accountability
Stated willingness/commitment to take lessons back from the summit
Identification of at least two primary stakeholders who would be represented at the summit and are actively engaged in the program
Inclusion of an assessment/communication strategy in the work plan
Are the changes relatively simple?
Can they be successfully piloted?
How can others watch and learn?
Geographic diversity among represented communities
Approximately 90 communities from across the country were identified as possible summit participants by committee members and a diverse set of organizations. From this initial pool, 45 communities were further screened, from which 15 were selected for the summit.
The IOM committee’s criteria specified that efforts must be focused on at least one of the five targeted priority areas and that stakeholders involved must include either a payer (e.g., health plan) or purchaser (public or private)—given their influence in shaping health care markets—and at least two of the following: hospital or health system, outpatient provider, consumer-based organization, and government. Coalitions that involved both the private and