private industry clients. Her work included application development, database administration, network administration, and project management. She received a B.Sc. in computer science from the University of Missouri-Rolla.

PHIL HILLIARD (through May 2004) was a research associate with CSTB. He provided research support as part of the professional staff and worked on projects focusing on telecommunications research, supercomputing, and dependable systems. Before joining the National Academies, Mr. Hilliard worked at BellSouth in Atlanta, Georgia, as a competitive intelligence analyst and at NCR as a technical writer and trainer. He earned an M.B.A. from Georgia State University (2000) and a B.S. in computer and information technology from the Georgia Institute of Technology (1986). He is currently working on a master’s degree in library and information science through Florida State University’s online program.

MARGARET MARSH HUYNH, senior program assistant, has been with CSTB since January 1999 supporting several projects. She is currently supporting, in addition to the present project, Wireless Technology Prospects and Policy Options, Internet Navigation and the Domain Name System, and Whither Biometrics. She previously worked on the projects that produced the reports Beyond Productivity: Information Technology, Innovation, and Creativity, IT Roadmap to a Geospatial Future, Building a Workforce for the Information Economy, and The Digital Dilemma: Intellectual Property in the Information Age. Ms. Huynh also assisted with the project Exploring Information Technology Issues for the Behavioral and Social Sciences (Digital Divide and Democracy). She assists on other projects as needed. Prior to coming to the National Academies, Ms. Huynh worked as a meeting assistant at Management for Meetings, from April 1998 to August 1998, and as a meeting assistant at the American Society for Civil Engineers, from September 1996 to April 1998. Ms. Huynh has a B.A. (1990) in liberal studies with minors in sociology and psychology from Salisbury State University (Maryland).

HERBERT S. LIN (May 2004 through December 2004) is senior scientist and senior staff officer at CSTB, where he has been study director of major projects on public policy and information technology. These studies include a 1996 study on national cryptography policy (Cryptography’s Role in Securing the Information Society), a 1991 study on the future of computer science (Computing the Future), a 1999 study of Defense Department systems for command, control, communications, computing, and intelligence (Realizing the Potential of C4I: Fundamental Challenges), a 2000 study on workforce issues in high-technology (Building a Workforce for the Informa-



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