• Front Matter R1-R14

• Executive Summary 1-10

• 1 Introduction 11-16

• 2 Strategic Planning 17-24

• 3 Communication, Knowledge Management, and Human-Resources Management 25-40

• 4 Review of Individual Animal Deaths at the National Zoo 41-60

• 5 Evaluation of the Conservation and Research Center 61-70

• 6 Occupational Health and Safety Programs 71-76

• 7 Recent National Zoo Actions in Response to the Interim Report 77-90

• 8 Assessment of Overall Directions in Animal Care and Management 91-100

• References 101-108

• Appendix A – National Zoo Strategic Plan 109-155

• About the Authors 156-159

• Board on Agriculture and Natural Resources Publications 160-161

• Institute for Laboratory Animal Research Publications 162-162

• Interim Report 163-290

" Appendix A – National Zoo Strategic Plan ." Animal Care and Management at the National Zoo: Final Report . Washington, DC: The National Academies Press, 2005 .

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