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Animal Care and Management at the National Zoo: Final Report
Findings and Recommendations
Numerous incidents of inadequate medical recordkeeping were evident in reviews of medical records at the CRC facility.
Immediate steps must be taken to clarify to the CRC veterinary staff the actions, procedures, and observations that must be included in the medical record, and senior management must ensure compliance with these policies.
The CRC should transition to new recordkeeping systems in parallel with the Rock Creek Park facility.