Table 7- 1. National Zoo Performance Standards to Track Improvements Made in Response to National Research Council Interim Report

Performance Measure

Minimal Standard to Maintain

Green (Acceptable) Status

High- Quality Animal Care

% of scheduled preventive medicine examinations performed

Number of staff participating in AZA programs

91% completed monthly

75 staff trained annually

Diet Review and Progress toward Centralized Commissary

% of diets reviewed and entered into database

% of monthly schedule completed

8% reviewed monthly/ 100% by December 31, 2004

100% of monthly schedule completed

Animal Welfare

Number of animal- welfare findings not corrected within 12 months

Fewer than 5 findings

Renew Facilities

Number of renewed and new exhibits completed

% of time growth for major construction (currently Asia Trail)

% of cost growth for major construction (currently Asia Trail)

Improve and open one exhibit every 2 months

0- 10% time growth of schedule

1- 5% cost growth of budget

Improve Maintenance

% of work orders completed

90% completed monthly

Improved Human Resources and Administration

% of supervisors trained

% of performance reviews completed by deadline (April 30 and August 30)

25% of supervisors trained quarterly, 100% annually

100% completed by deadline

Improved Organization of Animal- Care Records

% of records filed and retained according to new Smithsonian standards

(standards instituted in July 2004)

25% increase in number of records properly stored

100% properly stored by November 2004.

Improved Pest Management

% of IPM work orders completed

Number of meetings held between contract and zoo IPM specialist

90% completed monthly

Two meetings per month

Strategic Plan Implementation

% of targets met for strategic plan implementation

100% of monthly implementation schedule completed

 

Source: Summarized from NZP National Academy of Sciences Action Plan Performance.



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