Recommendation: TLDs and other DNS operators that do not have agreements with ICANN should voluntarily agree to adhere to published technical standards and to consult the technical community and conduct public review processes before introducing new services that could have a detrimental effect on the DNS or on other services that depend on the DNS.

The issues raised by VeriSign’s introduction of Site Finder are both technical and institutional. As such they serve as an appropriate bridge to the next chapter, which addresses the issues facing the institutional framework of the Domain Name System.

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