Application of the Quality Chasm approach to health care for mental and substance-use conditions, 10–23, 70–72.

See also Recommendations

applicability of the Quality Chasm framework, 72

relationship between M/SU and general health care, 70–72

Association for Medical Education and Research in Substance Abuse (AMERSA), 299

Auditing, to ensure that performance measures have been calculated accurately and according to specifications, 187


Behavioral Health Data Standards Workgroup (BHDSW), 272

Behavioral health information management, and the NHII, nationwide summit on, 273–274

Benefits and risks of different treatment, providing information about, 117

Brief Psychiatric Rating Scale (BPRS), 160

Budgeted systems of care, 343


Campbell Collaboration, 165

Care coordination and related practices defined, 211–214

care coordination, 213

care integration, 213

collaboration, 212–213

communication, 212

integrated treatment, 213–214

Care delivery

gaps in knowledge about effective, 353–355

need to navigate a greater number of arrangements in health care for mental/substance-use conditions, 66–67

by or through non-health care sectors, 275

Care integration, 213

clinical integration, 213

physician (or clinician) integration, 213

Carve-out services

in Medicaid, 341–342

by private payers, 332–333

Case (care) management, 238–239

Center for Studying Health System Change, The, 278

Center for Substance Abuse Treatment (CSAT), 299

Centers for Disease Control and Prevention (CDC), 13–14, 17–18, 174–180, 374–375, 377–378

centers, institute, and offices of, 175

Centers for Medicare and Medicaid Services, 13–14, 22–23, 174–180, 358, 377–378, 383

Certification Commission for Healthcare Information Technology, 265

Change, need for a sustained commitment to bring about, 315–317

Change agenda, 350–390

knowledge gaps in treatment, care delivery, and quality improvement, 351–355

marketplace incentives leveraging needed, 325–349

review of actions needed for quality improvement at all levels of the health care system, 360–388

strategies for filling knowledge gaps, 355–360

summary, 350–351

Changes in MH/SA service delivery in the VHA, 436–437

Child welfare services, 226–227

increased burden on, 41–44

Childhood conditions, gaps in knowledge about therapies for high-prevalence, 352–353

Chronic Care Model, 83, 121–122, 241–242, 306

Clinical integration, 213

Clinically active (CA) mental health personnel, 292

Clinically trained (CT) mental health personnel, 292


diverse types of health care providers, 278

financial issues, 279

in health care for mental/substance-use conditions, 65–66

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