standing of the inherent interactions between the mind/brain and the rest of the body.
As a result of its analyses (contained in the succeeding chapters), the committee made the following two overall findings:
Overall Finding. M/SU health care—like general health care—is often ineffective, not patient-centered, untimely, inefficient, inequitable, and at times unsafe. It, too, requires fundamental redesign.
Overall Finding. The Quality Chasm recommendations for the redesign of health care are as applicable to M/SU health care as they are to general health care.
In light of the above findings, the committee makes the following recommendation:
Overarching Recommendation 2. The aims, rules, and strategies for redesign set forth in Crossing the Quality Chasm should be applied throughout M/SU health care on a day-to-day operational basis, but tailored to reflect the characteristics that distinguish care for these problems and illnesses from general health care.
The following chapters describe how to implement these overarching recommendations.
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