Donabedian A. 1980. Methods for deriving criteria for assessing the quality of medical care. Medical Care Review 37(7):653–698.
Donabedian A. 1988. The quality of care. How can it be assessed? Journal of the American Medical Association 260(12):1743–1748.
FACCT (Foundation for Accountability). 1997. The FACCT Consumer Information Framework: Comparative Information for Better Health Care Decisions. [Online]. Available: http://www.facct.org/information.html [accessed June 4, 2002].
FACCT. 1999. FACCT: Quality Measures. [Online]. Available: http://www.facct.org/facct/site/facct/facct/Measures [accessed September 17, 2004].
IOM (Institute of Medicine). 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press.
IOM. 2003. Priority Areas for National Action: Transforming Health Care Quality. Adams K, Corrigan JM, eds. Washington, DC: The National Academies Press.