An American Veterinary Medical Association animal air-transportation study group evaluated, on a national basis, the adequacy of employee training as related to the protection of dogs and cats in air transportation (AVMA, 2002). The group found that although initial training was adequate for all of the airlines, continuing education and education of contractors were inconsistent. The group recommended the establishment of a formal training program that would incorporate:
A time line for recurrent training;
A consistent standard and frequency of training for ground handling staff, especially for outside contractors that are used more frequently by smaller airports; and
A standard training program to minimize the amount of informal on-the-job training and thereby avoid omission of important considerations for safe animal care and transportation; this would also minimize delays in training during staff turnovers.