Telephone or in-person interviews were conducted with one or more representatives from the various state agencies and organizations. In two states, Georgia and Colorado, the interviews were conducted in person and held as part of 2-day site visits by consultant Holly Korda, committee chair Rosemary Stevens, and study director Jill Eden. In addition to conducting the interviews, the IOM group toured and met with officials of two state-of-the-art rehabilitation facilities: the Shepherd Center in Atlanta and Craig Hospital outside of Denver. Figure A-2 shows the final makeup of the respondent pool by organizational affiliation.

Interviews were also conducted with the leaders of the following national organizations: HRSA TBI Program, NASHIA, TBI TAC,2 Brain Injury Association of America, and National Disability Rights Network.3 During the study period, the Brain Injury Association of America and NASHIA conducted an independent, online survey of stakeholders in all 50 states and the District of Columbia; those results too were made available to the committee.


Caudle SL. 1994.Using qualitative approaches. Handbook of Practical Program Evaluation (eds. Wholey, Hatry, and Newcomer). San Francisco: Jossey-Bass.

NASHIA (National Association of State Head Injury Administrators). 2005. Guide to State Government Brain Injury Policies, Funding and Services. [Online] Available: [accessed 10/04/2005].

Newcomer KE, Scheirer, MA. 2001. Using evaluation to support performance management: A guide for federal executives. Arlington, VA: PricewaterhouseCoopers Endowment for the Business of Government; Jan.

Sofaer S. 1999. Qualitative methods: What are they and why use them? Health Services Research. 34(5): 1101–1116.

Traumatic Brain Injury Technical Assistance Center (TBI TAC). 2005. Pathway for Systems Change: Benchmarks. Bethesda, MD: TBI TAC.

World Bank Group. 2005. Understanding Impact Evaluation [Web Page]. [Online[ [accessed 12/15/2005]. Available at:


NASHIA and TBI TAC are led by the same individual.


Formerly the National Association of Protection and Advocacy Systems, Inc.

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