the actual business operations, not only within chemical companies but also their business partners.

Yosie noted that all chemical companies who are members of the ACC—ACC members represent about 90 percent of the manufacturing capacity of chemicals in the United States—are required, as an obligation of membership, to participate in Responsible Care®. The scope of Responsible Care® is tailored specifically to the chemical industry and includes such aspects as continuous environmental, health, and safety performance improvement, enhanced security, increased product stewardship, improved performance across the value chain, communication with stakeholders, integration with sustainable development, and improved chemical industry reputation. ACC members are required to obtain a management system certification from independent third party auditors, and they provided the leadership to getting the industry as a whole to adopt this approach. Certification is one of the tools that can help promote cross-integration among government, industry, and non-government organizations (NGOs). The chemical industry is an industry that exists in a global market. Customer expectations have to be met and the industry is expecting its service providers and suppliers to adopt internationally recognized management systems with certification.

Responsible Care® is tailored specifically to the chemical industry and includes such aspects as: continuous performance improvement, enhanced security, increased product stewardship, improved performance across the value chain, communication with stakeholders, integration with sustainable development, and improved chemical industry reputation.


—Terry F. Yosie

Also, ACC is exploring the opportunities to integrate Responsible Care® with other business partners such as the suppliers and logistics providers. There are many opportunities to achieve efficiency across the entire business supply chain, said Yosie. The benefits of this approach are that customers are going to prefer to work with companies that can demonstrate better performance along with competitive costs. ACC collaborates with outside parties such as the U.S. Coast Guard, the Environmental Protection Agency (EPA), the Occupational Safety and Health Administration, and the insurance industry to incorporate elements of Responsible Care® in their decision making. In May 2004, the ACC began publishing a set of performance measures and the performance of all its members against these measures. This transparency creates a dynamic where the academic community, the media, NGOs, and the government can look directly in the Responsible Care® website to determine the performance of ACC members. Also, this initiative provides a good incentive to drive performance because the whole world is watching, said Yosie.



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