Gloria Westbrook recently left the Computer Science and Telecommunications Board where she was a senior program assistant. She previously served as the executive assistant to the directors of the Office of Youth Programs and the Youth Opportunity Grant Program at the D.C. Department of Employment Services (DOES). In 2003, Ms. Westbrook was selected to be the lead administrator of a team that successfully administered a $4 million Summer Youth Employment Program that registered over 5,000 District youth. In addition, Ms. Westbrook has also served as the executive assistant to the director of DOES, where she was appointed by the director to serve as his elite liaison to the D.C. mayor and his cabinet, members of the D.C. Council, and members of Congress. While serving in the Director’s Office, Ms. Westbrook received the Meritorious Service Award and the Workforce Development Administrator’s Award of Appreciation for Dedication of Service. She also became a member of the National Association of Executive Secretaries and Administrative Assistants. She attended Duke Ellington School of the Performing Arts for ballet and went on to further her dance education at the University of the Arts in Philadelphia.

Phil Hilliard was a research associate with the Computer Science and Telecommunications Board until May 2004. He provided research support as part of the professional staff and worked on projects focusing on telecommunications research, supercomputing, and dependable systems. Before joining the National Academies, he worked at BellSouth in Atlanta, Georgia, as a competitive intelligence analyst and at NCR as a technical writer and trainer. He has a master’s in library and information science from Florida State University, an M.B.A. from Georgia State University, and a B.S. in computer and information technology from the Georgia Institute of Technology.

Penelope Smith worked temporarily with the Computer Science and Telecommunications Board between February and July 2004 as a senior program assistant. Prior to joining the National Academies, she worked in rural Angola as a health project manager and community health advisor for Concern Worldwide. She also worked for Emory University as a project coordinator and researcher on reproductive health and HIV and for the Centers for Disease Control as a technology transfer evaluator for HIV/AIDS programs. She earned an M.P.H. from Emory University and a B.A. in medical anthropology from the University of California at Santa Cruz. She is also a certified health education specialist.

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